My changing mind

It's lucky for me that I don't get the kind of attention which would lead to people comparing my current posts to my old ones. There is nothing worse than having your own words quoted back to you a decade later. And this blog has been going 12 years, so my views have certainly changed over that time - not drifted slightly, but shifted majorly. Here are some examples:

Kill the ticket

I really like the "kill the ticket" movement in DevOps. (hat tip to Damon Edwards). A ticket means a work record in a tool like Remedy or Service Now to represent an incident, problem, change request, defect....

Automation is for the best

OK I'm getting sick of writing tweets defending automation from social justice warriors (of which I'm one: check my tweets @theitskeptic) who want to shut it down or slow it down.

The Five Ways of Devops

I think there are not Three Ways of Devops but five Ways.

The novel The Phoenix Project was intended to be a way of selling and educating us on the concept of Agile, Lean and DevOps, but it is such a brilliant book that it created a new model of its own along the way, known as the Three Ways.

A standardised work management tool?

The papers published by the DevOps Forum are a fabulous contribution to the DevOps body of knowledge. I always learn an immense amount from them. But with the latest paper I can't agree with it. It is Overcoming Inefficiencies in Multiple Work

Agile Procurement

Agility of procurement is a major issue for many organisations. Especially as we try to increase our agility in working, it is often the procurement department that we run into like a brick wall. E.g. from personal experience it can take months to hire a consultant or contractor, which makes it impossible to work.

Climate change

Media are awash with hysterical (and not as in funny) misinterpretations of the recent IPCC report, all of them along the lines of "we have 12 years to save the world". I'm as concerned about climate change as anyone, but the apocalyptic bullshit over the latest IPCC report only discredits the real science. It's not saying anything like we have only 12 years to save the world.

New Ways Of Managing

I'm now convinced that transformation to Agile isn't about new ways of working, it's about New Ways Of Managing™.
Change the governance, policy, KPIs, system, products, services, and people development. The culture and work will change.
This is the IT Skeptic's Big idea for 2018.

Why Theory of Constraints seems a poor model for IT

I am no expert but I worry that the Theory of Constraints is a bad model for IT.
Our systems are networks not linear flows. Mik Kersten's new book explores this.

Just enough documentation of practices

Let the people doing the work design the work. Stop patronising knowledge work professionals.

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