Your favourite IT books |
2009-04-17 |
3 |
You don't need a weatherman... watch everyone scramble aboard ISO20000 |
2006-12-25 |
3 |
You can't improve a cog |
2017-01-19 |
1 |
You can't always bring what you want: BYOD |
2013-07-30 |
2 |
You can just smell the failure |
2010-03-04 |
2 |
Wow, now itSMF USA has TWO presidents. |
2007-06-27 |
1 |
Wow! the IT Skeptic now available as podcasts! |
2006-11-25 |
1 |
Wonderful sponsorship opportunity for ITIL reveals what? |
2012-03-28 |
0 |
Wonderful discussion of process improvement |
2007-07-20 |
2 |
Windows vs cars |
2015-03-06 |
0 |
Windows Vista - the sick slug |
2008-12-09 |
2 |
Will Microsoft ever live up to their MOF promise? |
2009-07-15 |
2 |
Will ISO9000 absorb or displace ITIL? |
2008-05-12 |
1 |
Why Theory of Constraints seems a poor model for IT |
2018-09-14 |
4 |
Why the USA is unsuitable for offshoring |
2009-05-03 |
2 |
Why the IT Skeptic site exists |
2007-06-13 |
1 |
Why the difference in numbers between PinkVerify and OGC ITIL product certifications? |
2010-03-08 |
5 |
Why process maturity is a useless metric for ITSM improvement |
2012-09-30 |
4 |
why on earth did ITIL V3 rename Forward Schedule of Change to Change Schedule? |
2009-09-21 |
0 |
Why ITIL V3 2011 matters and how OGC, TSO and APMG aren't helping |
2011-06-25 |
3 |
Why ITIL is IT-centric not customer-centric |
2011-05-22 |
0 |
Why IT projects fail: underspend |
2010-10-04 |
11 |
Why IT books need to be different |
2012-01-06 |
3 |
Why is Project Management almost invisible in ITIL V3? |
2008-09-12 |
3 |
Why I can't talk about SFIA to my clients |
2010-12-01 |
2 |
Why Free ITIL? |
2011-01-29 |
3 |
Why forums are dangerous |
2009-06-18 |
2 |
Why does IT have to do the business's job? |
2010-02-25 |
2 |
Why do we waste money training people in ITIL? Just More Crap |
2009-03-28 |
3 |
why DevOps transformations succeed where ITSM so often doesn't |
2017-04-26 |
2 |
Why Crap Factoids get believed |
2008-04-26 |
1 |
Why companies change their ITSM tool |
2017-03-10 |
1 |
Why COBIT wins in a showdown with ITIL |
2012-05-11 |
5 |
Why chase Best Practice? |
2006-06-01 |
4 |
Why ask the doctor when the other kids know the cure? |
2010-05-28 |
3 |
Why are the analysts dumping IT Service Desk |
2011-04-20 |
2 |
Who runs and represents itSMF? |
2009-09-09 |
2 |
Who owns the system during the go-live warranty period? |
2015-03-22 |
2 |
Who owns the risk of an IT change? |
2014-04-06 |
4 |
Who owns DevOps? |
2016-07-07 |
3 |
Who now controls ITIL? |
2009-05-25 |
0 |
Who Left ITIL in Charge of Legitimizing IT Practitioners? |
2008-05-24 |
0 |
Who is the ITIL Skeptic? |
2006-05-17 |
8 |
Who is the IT Skeptic? |
2015-08-20 |
2 |
Who is the customer? |
2011-05-29 |
10 |
who is BoothMagnet? |
2014-03-01 |
4 |
Who does the service desk serve? |
2010-10-04 |
4 |
Who cares who owns ITIL and PRINCE2 |
2013-11-02 |
2 |
Who are the mysterious ITIL Qualifications Board? |
2008-07-10 |
2 |
Whither Castle ITIL in 2011? |
2011-01-25 |
1 |
Whining about the IT department |
2012-02-16 |
3 |
While ITIL V2 CMDB was silly, ITIL V3 SKMS is totally absurd |
2008-05-18 |
1 |
Which ITIL3 books do you use most? Is there a useful subset? |
2008-05-10 |
3 |
Which is the best way to buy ITIL version 3: as books, PDFs or online subscription? The IT Skeptic makes a choice. |
2008-02-07 |
3 |
Where's the COBIT 5 training? |
2013-03-13 |
2 |
Where to officially report ITIL book errors: "behind a locked door marked BEWARE OF THE LEOPARD" |
2007-06-25 |
1 |
Where the IT Skeptic has been |
2008-05-07 |
2 |
Where have itsmfi.org, itsmf.org and itsmf.com gone? |
2013-07-25 |
2 |
Where does itSMF International get its money from? |
2010-03-15 |
1 |
where does DevOps work in the enterprise? |
2014-08-18 |
1 |
Where does continual service improvement end? An important ITIL question |
2008-11-18 |
2 |
Where do the ITSM experts learn their trade? |
2010-02-16 |
2 |
where did OGC go? |
2011-07-29 |
2 |
When you don't run IT as a business, the inevitable results: bad business decisions. |
2006-09-26 |
1 |
When will the geeks get it? |
2006-11-26 |
1 |
When will ITIL wake up that Service Desk is about Requests not Incidents? |
2007-11-02 |
0 |
When Best is Too Good - Copper Instead of Gold - focused excellence as a differentiator |
2009-07-23 |
2 |
Whats up with Cyber Resilience? |
2015-04-24 |
1 |
What's wrong with multichoice exams for ITIL V3? |
2008-10-28 |
0 |
What's so creepy |
2014-01-12 |
2 |
What will affect the service desk over the next three years |
2013-02-24 |
4 |
What use is Passing Your ITIL Foundation Exam now? |
2009-06-17 |
2 |
What to think of the ISACA acquisition of CMMI? |
2016-03-06 |
5 |
What should IT call the Rest Of The Business? |
2009-03-11 |
2 |
What name do you like best for a movement to reconcile DevOps and ITSM by finding a common worldview/model for IT management? |
2013-02-13 |
1 |
What Microsoft are really up to with Vista?? |
2009-02-16 |
2 |
What matters |
2009-04-14 |
1 |
what makes a successful blog |
2015-02-03 |
3 |
What Las Vegas and ITIL V3 have in common. |
2010-02-27 |
4 |
What ITIL V3 says about the distinction between a Call and an Incident |
2009-10-22 |
3 |
What ITIL V3 means by Process |
2009-07-07 |
7 |
What is the IT Skeptic for? |
2013-04-20 |
4 |
What is the big deal about ITIL Manager/Expert certificate? Wait until ITSM is a degree-level course. |
2008-06-01 |
2 |
What is the best ITIL V3 or ITSM tool? |
2010-02-09 |
2 |
What is the best ITIL service desk tool? |
2014-07-27 |
5 |
What is it about that lighthouse? |
2013-09-10 |
3 |
what is an ITSM Major Incident? ITIL doesnt say. |
2014-04-21 |
7 |
What is a service? |
2009-05-12 |
31 |
What is a service desk? |
2013-12-16 |
3 |
What is a DevOps role |
2015-08-27 |
1 |
What I know about the candidates for itSMF International Chair and Board |
2007-09-07 |
1 |
What I did in my summer holidays |
2008-01-26 |
2 |
What Governance Isn't |
2008-03-19 |
1 |
what gives with Jakarta as a hotbed of ITIL interest? and itSMF in Japan? |
2006-11-19 |
2 |
What does the term "IT Service Management" mean to you? |
2011-04-28 |
2 |
What does it mean when there is a Second Edition of a core ITIL V3 book? |
2010-05-16 |
2 |
What does it mean to "implement" or "do" ITIL? |
2008-02-10 |
2 |
What does going fast mean? |
2018-05-12 |
2 |
What do the IT Skeptic readers feel about the ITIL v3 exams? |
2008-02-12 |
1 |
What do all the sites without a CMDB do? |
2008-09-10 |
1 |
What ARE Microsoft up to? Patents on RSS, CMDB, IT operations... Can they get away with this? |
2006-12-22 |
2 |
What am I skeptical about? |
2006-05-29 |
1 |
What a load of .... Computerworld: How Much Is 'Just Enough' for a CMDB? |
2006-07-01 |
4 |
What a drag spammers are |
2008-07-19 |
2 |
Welcome to the Web Wide World |
2013-03-07 |
2 |
Web 2.0, hype or just hype? An IT Skeptic Special Report |
2007-03-08 |
1 |
Weaknesses of ITIL business cases |
2008-06-09 |
4 |
We should create the problem record right up front in an incident |
2009-12-28 |
6 |
We need a movement |
2011-03-29 |
2 |
We have a date for publication of the ITIL Refresh |
2007-02-18 |
2 |
We get the governance we deserve: what to do about itSMF? |
2007-08-12 |
3 |
Way cool! The Wright Cycle for you |
2009-04-20 |
2 |
Wave goodbye: Google lacks bottle |
2010-08-06 |
2 |
Watch out Microsoft, your spurious patents may be worthless |
2007-05-13 |
2 |
Warning don't try ITIL V3's SKMS at work |
2008-05-25 |
1 |
Waiting for ITIL3 training may not have been the right decision |
2007-10-23 |
2 |
Voting for itSMF UK AGM |
2007-11-10 |
0 |
VOIP is not cheating anyone. It is simply the future arriving. |
2006-12-02 |
3 |
VOIP and the anti-competitive behaviours that would logically induce in a telco |
2006-08-02 |
2 |
Visions of the Future of ITIL: Third Vision |
2007-08-07 |
1 |
Visions of the Future of ITIL: the IT Swami's Seventh and Final Vision |
2007-09-01 |
0 |
Visions of the Future of ITIL: Sixth Vision |
2007-08-27 |
1 |
Visions of the Future of ITIL: Second Vision |
2007-08-03 |
1 |
Visions of the Future of ITIL: Fourth Vision |
2007-08-16 |
0 |
Visions of the Future of ITIL: First Vision |
2007-08-01 |
4 |
Visions of the Future of ITIL: Fifth Vision |
2007-08-24 |
0 |
Virtualization: the black box bomb |
2009-07-28 |
4 |
Victims of the system |
2016-07-23 |
5 |
VeriSM |
2017-10-21 |
5 |
Vendors should get a vote too? What do you think? |
2007-03-14 |
2 |
Vendors love to promise to play nicely |
2013-02-05 |
3 |
Vendors involved in itSMF: good for ITIL or not? |
2008-05-26 |
1 |
Vendor marketeers stretch to reach out for ITIL |
2008-07-22 |
2 |
Vendor etiquette in the webiverse |
2013-03-12 |
2 |
Velocity through quality |
2018-07-28 |
3 |
Using service management in the business |
2009-08-21 |
0 |
Using ITIL effectively |
2011-10-17 |
3 |
User self-help - a skeptical view |
2012-02-12 |
5 |
Use verbs to describe services |
2015-04-08 |
3 |
Use SLA response metrics that matter |
2008-09-16 |
3 |
Updated terms and conditions for this site |
2009-03-13 |
1 |
Un-Common Language |
2008-12-19 |
1 |
Uber, big brother, and company use of big data |
2014-12-09 |
5 |
Two questions to ask |
2017-04-04 |
2 |
Two new heads |
2013-06-12 |
2 |
Two kinds of DevOps: horses don't grow horns |
2016-08-13 |
3 |
Two kanban boards |
2017-10-24 |
3 |
Two ITSMFs - this could get confusing |
2008-07-20 |
3 |
Two ITIL-derived rules of thumb for organising the IT department |
2009-09-17 |
0 |
Two Hills' cloud-based IT strategy for 2011 |
2011-01-31 |
4 |