Book Review - "IT Service Management from Hell! Based on Not-ITIL®" |
2007-04-04 |
1 |
Book review: "I Think Something is Missing From ITIL" by Ian Clayton, reviewed by the IT Skeptic |
2007-02-05 |
5 |
Book review: Defining IT Success Through The Service Catalog, and some other catalogue books |
2012-12-23 |
4 |
Book review: IT That Matters. Business porn. |
2012-09-24 |
2 |
Book review: the Phoenix Project |
2013-01-22 |
28 |
Book(s) review: the Key Element Guides |
2010-11-28 |
2 |
Booyaaa!! COBIT User Guide for Service Managers now available |
2009-04-08 |
1 |
Botchagalupe is a devops believer |
2011-11-06 |
3 |
Breaking news: APMG to accredit COBIT5 training industry. Fort COBIT? |
2012-08-16 |
2 |
Breaking the iron triangle of faster better cheaper |
2017-02-08 |
2 |
Bringing Humanity to Work |
2019-09-14 |
3 |
British Government Cabinet Office is selling ITIL and Prince2 |
2012-11-01 |
2 |
Brother ISACA |
2007-09-13 |
3 |
Building an ITIL CMDB is easy and cheap |
2008-08-26 |
2 |
Building complex people systems |
2008-08-20 |
3 |
Busines cases are so simple: give the decisionmaker what they want |
2006-12-09 |
1 |
Business case: if you can't find the money |
2008-05-13 |
3 |
Buy books this Christmas |
2010-11-24 |
0 |
Buzzword bingo |
2013-09-16 |
1 |
C'mon, confess to the world! You're just an ITIL Learner. |
2007-07-21 |
1 |
CA CMDBf paper oversells the CMDB Federation standard, as predicted |
2009-05-20 |
3 |
Call for authors and reviewers for the ITIL V3 Refresh refresh |
2009-10-28 |
2 |
Carpe diem |
2009-10-04 |
3 |
Castle ITIL further degrade the standards of ITIL V3 certification and training |
2010-06-27 |
6 |
Castle ITIL opens a window: itSMFI continues admirable policy of communicating |
2010-02-23 |
2 |
Castle ITIL really is so insular and parochial it is laughable |
2008-07-04 |
1 |
Catalogue yourselves as an Information Service Provider |
2010-12-11 |
3 |
Chalk and Cheese continued: ISACA vs itSMF |
2010-01-20 |
3 |
Challenge the level of ceremony in process |
2018-06-05 |
2 |
Challenging the operational rites |
2016-06-25 |
3 |
Change goes away |
2017-05-28 |
4 |
Change the People |
2009-05-23 |
4 |
Change to the way this blog works: BOKKEs displayed |
2008-03-14 |
1 |
Changes to user interface |
2014-09-17 |
2 |
Changing from ITIL will be like metrication |
2009-11-07 |
2 |
Chaos drives innovation |
2019-05-25 |
3 |
Chicken ITle calls out the end of Service Desk |
2013-03-27 |
5 |
Chicken ITle, robots, and a chessboard |
2013-04-08 |
3 |
Chilling condemnation of those selling abstract deliverables |
2010-04-19 |
6 |
Chokey The Chimp has a fan page |
2011-02-22 |
2 |
Chokey the Chimp turns rockstar |
2010-08-03 |
1 |
Choose your Major Incident Manager for who they are not what they are |
2010-06-13 |
4 |
Christmas is coming |
2009-11-26 |
0 |
CIO Asia magazine criticises the IT Skeptic's comments |
2007-03-12 |
2 |
Citizens unite! Assert your right to call the latest version of ITIL what you like: |
2011-08-18 |
2 |
Civilised behaviour in decline on the internet |
2009-12-17 |
4 |
Clever marketing |
2008-09-21 |
6 |
Climate change |
2018-10-10 |
5 |
Cloned logos |
2011-03-02 |
2 |
Cloud Common Sense |
2009-05-03 |
4 |
Cloud is a distraction to IT's day job |
2010-12-13 |
4 |
Cloud solves everything in bi-modal ... not. Cloud is one small piece of DevOps |
2016-05-01 |
0 |
CMDB and CMS – the industry-created myth |
2010-01-25 |
3 |
CMDB federation - making a dead elephant dance |
2009-07-29 |
2 |
CMDB for free |
2008-08-27 |
3 |
CMDB is crazy talk |
2010-12-19 |
3 |
CMDB is like a linked digital phonebook, and just as pointless for most |
2011-09-22 |
5 |
CMDB music to my ears |
2010-03-23 |
2 |
CMDB's Dirty Little Secret |
2009-07-09 |
2 |
CMDB: what does it really mean |
2011-01-12 |
5 |
CMDBf ...um...explained |
2009-03-05 |
2 |
CMM is back to front |
2010-11-23 |
4 |
COBIT 5 copyright terms confirmed. And the name may be used. |
2012-05-08 |
3 |
COBIT 5 draft Design document available for public comment |
2010-03-23 |
1 |
COBIT 5 taskforce - who will steer the next generation COBIT? |
2009-09-18 |
1 |
COBIT 5 will be released in April |
2012-03-14 |
5 |
COBIT 5: muddying governance and management |
2011-07-31 |
5 |
COBIT Certified Service Manager: a cat amongst the ITIL pigeons |
2008-10-21 |
0 |
COBIT is a useful tool for much more than Audit |
2010-04-09 |
0 |
COBIT rivals ITIL |
2008-09-15 |
2 |
COBIT v5 will reduce number of processes covered to align with ITIL V3 |
2011-04-01 |
3 |
COBIT5 |
2012-08-08 |
3 |
COBIT5 another step closer... to ITIL |
2010-06-03 |
81 |
CODE RED EXTREME Crap factoid Alert "ITIL as a service" from IBM and Sunview |
2012-06-25 |
3 |
collecting examples of terminological debasement |
2006-12-21 |
2 |
Colourful ads |
2008-07-09 |
0 |
Coming up for 2008 on the IT Skeptic website |
2008-02-19 |
3 |
comment spammers |
2008-12-18 |
2 |
Comments from the IT Skeptic blog, February 2008 |
2008-03-04 |
2 |
Comments on the June 2010 itSMFI Board Talk: we need shared services |
2010-07-12 |
5 |
Comments pulled from the IT Skeptic blog |
2007-09-06 |
2 |
Common sense around ITIL V3 certification paths |
2009-06-07 |
1 |
Community, Activity, Environment |
2009-02-18 |
1 |
Community, Activity, Environment: put the main effort into changing the people and culture instead of twiddling with tools |
2008-02-26 |
3 |
Configuration Management is a process not a thing |
2010-10-24 |
2 |
Conflicting principles |
2016-06-08 |
2 |
Confused change management in ITIL V3 |
2009-08-16 |
4 |
Confusion around Best Practice in ITIL - Foundation exams questions unfair |
2009-08-30 |
4 |
Confusion between CMDB and Configuration Management |
2008-08-06 |
1 |
Considerations for Multi-Speed IT |
2015-05-11 |
3 |
Considering ITIL? Ignore ROI that other organisations have achieved |
2008-09-30 |
2 |
Constructive criticism or demonising ITIL? |
2009-10-21 |
1 |
Contingency planning |
2009-02-27 |
1 |
Continual Chunky Correction |
2011-06-13 |
2 |
Controlling Application Development |
2008-05-27 |
2 |
Copyright issues when using ITIL at the coalface |
2015-05-05 |
2 |
Courageous Ken |
2009-11-14 |
2 |
Crap Factoid Alert 370 percent ROI from ITSM |
2009-01-20 |
2 |
Crap Factoid Alert: "ITIL is non-proprietary" |
2008-06-10 |
1 |
Crap Factoid Alert: "Two-thirds of companies around the globe are using ITIL" |
2008-03-25 |
2 |
Crap Factoid Alert: CMDB savings of more than $1 million per year |
2008-07-31 |
2 |
Crap Factoid alert: Fifty percent of all CMDB projects fail due to inadequate planning. |
2008-06-03 |
0 |
Crap Factoid Alert: Implementing an IT Service Management Solution Can Save a Business More than $500,000 |
2009-08-05 |
4 |
Crap Factoid Alert: one third of sites have completed a CMDB |
2008-10-23 |
0 |
Crap Factoid Alerts: Strong Commitment to ITIL3, 72% trained, 94% planning, 89% predictable costs.... |
2008-11-27 |
1 |
Crazy Stats |
2009-04-29 |
3 |
Create a variance register for ITIL and other frameworks |
2009-11-25 |
4 |
Customer delight is a typically geek concept |
2017-04-16 |
3 |
Customer value |
2013-04-15 |
3 |
Customer-centric |
2013-04-13 |
2 |
Cutting the cost of IT Operations |
2009-04-25 |
2 |
Dark IT |
2014-09-12 |
6 |
Darwin doesnt justify change |
2015-03-19 |
3 |
David Cannon elected Chair of itSMF International, and a Kiwi joins the Board |
2010-01-20 |
1 |
Dead cat syndrome |
2008-12-23 |
7 |
Debasement of concepts by IT vendors and analysts |
2006-09-12 |
5 |
Deep discounts for ITIL Live™ |
2009-04-01 |
1 |
Define DevOps: What is DevOps? |
2014-11-29 |
5 |
Define ITIL for the IT layman |
2008-02-15 |
2 |
Defining terms in Root Cause Analysis - let's be clear what we mean |
2008-07-27 |
3 |
Delivery of COBIT User's Guide for Service Managers is slipping waiting on ITIL approval? |
2009-01-31 |
2 |
Deming cycle diagram the wrong way round |
2008-12-08 |
1 |
Describe DevOps with CALMS, or I prefer CAFFS |
2016-08-17 |
3 |
Dev needs to understand what Ops is for |
2011-03-10 |
5 |
dev2ops blog |
2009-03-21 |
1 |
DevOps and ITIL |
2011-09-07 |
4 |
DevOps and ITIL are both ITSM |
2016-05-22 |
3 |
DevOps and traditional ITSM - why DevOps won't change the world any time soon |
2011-08-29 |
1 |
DevOps Balanced Scorecard Dashboard |
2018-06-05 |
4 |
DevOps buzzword bingo |
2014-08-04 |
1 |
DevOps Configuration versus ITSM CMDB |
2017-09-03 |
5 |
DevOps Enterprise Summit: humane IT |
2017-06-07 |
2 |
DevOps following in ITIL's footsteps |
2014-07-15 |
2 |
DevOps has three parents: Lean, Agile, and ITSM |
2017-03-09 |
5 |
DevOps is only looking at one of four IT4IT value streams |
2016-04-20 |
5 |
DevOps isn't a tool to be applied selectively |
2017-07-22 |
3 |
DevOps messes with your head - reprised |
2017-10-16 |
3 |
DevOps offers hope for the future of IT |
2017-11-16 |
4 |
Devops rediscovering service management |
2017-11-13 |
2 |
DevOps represents the emergence of systems thinking in IT |
2017-04-28 |
4 |
DevOps Unicorns Horses and Mules |
2015-03-17 |
3 |
DevOpsRun: DevOps is great but what about Run? |
2015-01-20 |
5 |
Dirty deeds done dirt cheap. More on ITIL V3 discounting and how TSO screws itSMFI screws local itSMF... |
2007-06-21 |
3 |
Dirty Deeds reprise - ITIL is clearly a commercial product not a community work |
2010-09-21 |
3 |
DNS problem fixed on www.itskeptic.org |
2008-03-31 |
3 |
Do Google ads undermine the credibility of this site? |
2006-06-07 |
1 |
Do unto yourself before others do unto you |
2006-07-12 |
2 |
Do we have to do ITIL to do Service Management? |
2008-09-16 |
3 |
Do we have two flavours of ITIL now? The plot to end ITIL V2 |
2009-04-13 |
1 |
Do we overcook services? ITIL out of line |
2009-12-20 |
0 |