Directory of blog entries

Titlesort icon Date Created Hits today
Book Review - "IT Service Management from Hell! Based on Not-ITIL®" 2007-04-04 1
Book review: "I Think Something is Missing From ITIL" by Ian Clayton, reviewed by the IT Skeptic 2007-02-05 5
Book review: Defining IT Success Through The Service Catalog, and some other catalogue books 2012-12-23 4
Book review: IT That Matters. Business porn. 2012-09-24 2
Book review: the Phoenix Project 2013-01-22 28
Book(s) review: the Key Element Guides 2010-11-28 2
Booyaaa!! COBIT User Guide for Service Managers now available 2009-04-08 1
Botchagalupe is a devops believer 2011-11-06 3
Breaking news: APMG to accredit COBIT5 training industry. Fort COBIT? 2012-08-16 2
Breaking the iron triangle of faster better cheaper 2017-02-08 2
Bringing Humanity to Work 2019-09-14 3
British Government Cabinet Office is selling ITIL and Prince2 2012-11-01 2
Brother ISACA 2007-09-13 3
Building an ITIL CMDB is easy and cheap 2008-08-26 2
Building complex people systems 2008-08-20 3
Busines cases are so simple: give the decisionmaker what they want 2006-12-09 1
Business case: if you can't find the money 2008-05-13 3
Buy books this Christmas 2010-11-24 0
Buzzword bingo 2013-09-16 1
C'mon, confess to the world! You're just an ITIL Learner. 2007-07-21 1
CA CMDBf paper oversells the CMDB Federation standard, as predicted 2009-05-20 3
Call for authors and reviewers for the ITIL V3 Refresh refresh 2009-10-28 2
Carpe diem 2009-10-04 3
Castle ITIL further degrade the standards of ITIL V3 certification and training 2010-06-27 6
Castle ITIL opens a window: itSMFI continues admirable policy of communicating 2010-02-23 2
Castle ITIL really is so insular and parochial it is laughable 2008-07-04 1
Catalogue yourselves as an Information Service Provider 2010-12-11 3
Chalk and Cheese continued: ISACA vs itSMF 2010-01-20 3
Challenge the level of ceremony in process 2018-06-05 2
Challenging the operational rites 2016-06-25 3
Change goes away 2017-05-28 4
Change the People 2009-05-23 4
Change to the way this blog works: BOKKEs displayed 2008-03-14 1
Changes to user interface 2014-09-17 2
Changing from ITIL will be like metrication 2009-11-07 2
Chaos drives innovation 2019-05-25 3
Chicken ITle calls out the end of Service Desk 2013-03-27 5
Chicken ITle, robots, and a chessboard 2013-04-08 3
Chilling condemnation of those selling abstract deliverables 2010-04-19 6
Chokey The Chimp has a fan page 2011-02-22 2
Chokey the Chimp turns rockstar 2010-08-03 1
Choose your Major Incident Manager for who they are not what they are 2010-06-13 4
Christmas is coming 2009-11-26 0
CIO Asia magazine criticises the IT Skeptic's comments 2007-03-12 2
Citizens unite! Assert your right to call the latest version of ITIL what you like: 2011-08-18 2
Civilised behaviour in decline on the internet 2009-12-17 4
Clever marketing 2008-09-21 6
Climate change 2018-10-10 5
Cloned logos 2011-03-02 2
Cloud Common Sense 2009-05-03 4
Cloud is a distraction to IT's day job 2010-12-13 4
Cloud solves everything in bi-modal ... not. Cloud is one small piece of DevOps 2016-05-01 0
CMDB and CMS – the industry-created myth 2010-01-25 3
CMDB federation - making a dead elephant dance 2009-07-29 2
CMDB for free 2008-08-27 3
CMDB is crazy talk 2010-12-19 3
CMDB is like a linked digital phonebook, and just as pointless for most 2011-09-22 5
CMDB music to my ears 2010-03-23 2
CMDB's Dirty Little Secret 2009-07-09 2
CMDB: what does it really mean 2011-01-12 5
CMDBf ...um...explained 2009-03-05 2
CMM is back to front 2010-11-23 4
COBIT 5 copyright terms confirmed. And the name may be used. 2012-05-08 3
COBIT 5 draft Design document available for public comment 2010-03-23 1
COBIT 5 taskforce - who will steer the next generation COBIT? 2009-09-18 1
COBIT 5 will be released in April 2012-03-14 5
COBIT 5: muddying governance and management 2011-07-31 5
COBIT Certified Service Manager: a cat amongst the ITIL pigeons 2008-10-21 0
COBIT is a useful tool for much more than Audit 2010-04-09 0
COBIT rivals ITIL 2008-09-15 2
COBIT v5 will reduce number of processes covered to align with ITIL V3 2011-04-01 3
COBIT5 2012-08-08 3
COBIT5 another step closer... to ITIL 2010-06-03 81
CODE RED EXTREME Crap factoid Alert "ITIL as a service" from IBM and Sunview 2012-06-25 3
collecting examples of terminological debasement 2006-12-21 2
Colourful ads 2008-07-09 0
Coming up for 2008 on the IT Skeptic website 2008-02-19 3
comment spammers 2008-12-18 2
Comments from the IT Skeptic blog, February 2008 2008-03-04 2
Comments on the June 2010 itSMFI Board Talk: we need shared services 2010-07-12 5
Comments pulled from the IT Skeptic blog 2007-09-06 2
Common sense around ITIL V3 certification paths 2009-06-07 1
Community, Activity, Environment 2009-02-18 1
Community, Activity, Environment: put the main effort into changing the people and culture instead of twiddling with tools 2008-02-26 3
Configuration Management is a process not a thing 2010-10-24 2
Conflicting principles 2016-06-08 2
Confused change management in ITIL V3 2009-08-16 4
Confusion around Best Practice in ITIL - Foundation exams questions unfair 2009-08-30 4
Confusion between CMDB and Configuration Management 2008-08-06 1
Considerations for Multi-Speed IT 2015-05-11 3
Considering ITIL? Ignore ROI that other organisations have achieved 2008-09-30 2
Constructive criticism or demonising ITIL? 2009-10-21 1
Contingency planning 2009-02-27 1
Continual Chunky Correction 2011-06-13 2
Controlling Application Development 2008-05-27 2
Copyright issues when using ITIL at the coalface 2015-05-05 2
Courageous Ken 2009-11-14 2
Crap Factoid Alert 370 percent ROI from ITSM 2009-01-20 2
Crap Factoid Alert: "ITIL is non-proprietary" 2008-06-10 1
Crap Factoid Alert: "Two-thirds of companies around the globe are using ITIL" 2008-03-25 2
Crap Factoid Alert: CMDB savings of more than $1 million per year 2008-07-31 2
Crap Factoid alert: Fifty percent of all CMDB projects fail due to inadequate planning. 2008-06-03 0
Crap Factoid Alert: Implementing an IT Service Management Solution Can Save a Business More than $500,000 2009-08-05 4
Crap Factoid Alert: one third of sites have completed a CMDB 2008-10-23 0
Crap Factoid Alerts: Strong Commitment to ITIL3, 72% trained, 94% planning, 89% predictable costs.... 2008-11-27 1
Crazy Stats 2009-04-29 3
Create a variance register for ITIL and other frameworks 2009-11-25 4
Customer delight is a typically geek concept 2017-04-16 3
Customer value 2013-04-15 3
Customer-centric 2013-04-13 2
Cutting the cost of IT Operations 2009-04-25 2
Dark IT 2014-09-12 6
Darwin doesnt justify change 2015-03-19 3
David Cannon elected Chair of itSMF International, and a Kiwi joins the Board 2010-01-20 1
Dead cat syndrome 2008-12-23 7
Debasement of concepts by IT vendors and analysts 2006-09-12 5
Deep discounts for ITIL Live™ 2009-04-01 1
Define DevOps: What is DevOps? 2014-11-29 5
Define ITIL for the IT layman 2008-02-15 2
Defining terms in Root Cause Analysis - let's be clear what we mean 2008-07-27 3
Delivery of COBIT User's Guide for Service Managers is slipping waiting on ITIL approval? 2009-01-31 2
Deming cycle diagram the wrong way round 2008-12-08 1
Describe DevOps with CALMS, or I prefer CAFFS 2016-08-17 3
Dev needs to understand what Ops is for 2011-03-10 5
dev2ops blog 2009-03-21 1
DevOps and ITIL 2011-09-07 4
DevOps and ITIL are both ITSM 2016-05-22 3
DevOps and traditional ITSM - why DevOps won't change the world any time soon 2011-08-29 1
DevOps Balanced Scorecard Dashboard 2018-06-05 4
DevOps buzzword bingo 2014-08-04 1
DevOps Configuration versus ITSM CMDB 2017-09-03 5
DevOps Enterprise Summit: humane IT 2017-06-07 2
DevOps following in ITIL's footsteps 2014-07-15 2
DevOps has three parents: Lean, Agile, and ITSM 2017-03-09 5
DevOps is only looking at one of four IT4IT value streams 2016-04-20 5
DevOps isn't a tool to be applied selectively 2017-07-22 3
DevOps messes with your head - reprised 2017-10-16 3
DevOps offers hope for the future of IT 2017-11-16 4
Devops rediscovering service management 2017-11-13 2
DevOps represents the emergence of systems thinking in IT 2017-04-28 4
DevOps Unicorns Horses and Mules 2015-03-17 3
DevOpsRun: DevOps is great but what about Run? 2015-01-20 5
Dirty deeds done dirt cheap. More on ITIL V3 discounting and how TSO screws itSMFI screws local itSMF... 2007-06-21 3
Dirty Deeds reprise - ITIL is clearly a commercial product not a community work 2010-09-21 3
DNS problem fixed on www.itskeptic.org 2008-03-31 3
Do Google ads undermine the credibility of this site? 2006-06-07 1
Do unto yourself before others do unto you 2006-07-12 2
Do we have to do ITIL to do Service Management? 2008-09-16 3
Do we have two flavours of ITIL now? The plot to end ITIL V2 2009-04-13 1
Do we overcook services? ITIL out of line 2009-12-20 0