Directory of blog entries

Title Date Created Hits todaysort icon
itSMF International purchases the IT Skeptic website 2010-04-01 3
itSMF International Board has three new members 2009-11-10 3
McKinsey on IT Strategy; a combination of insight and gibberish 2007-06-24 3
What is it about that lighthouse? 2013-09-10 3
The design police at Google say they'll push this site down the search rankings 2015-02-24 3
itSMF UK CEO discusses itSMF on the IT Skeptic's blog - come read and participate 2007-06-03 3
A tragic piece of spam 2011-01-31 3
The IT Swami predicts 2007 2007-01-03 3
Why do we waste money training people in ITIL? Just More Crap 2009-03-28 3
The future of ITIL and PRINCE2 2013-05-20 3
Do we have to do ITIL to do Service Management? 2008-09-16 3
Some ITSM technologies are a no-brainer 2010-09-24 3
The IT engineering fallacy 2017-01-03 3
Use SLA response metrics that matter 2008-09-16 3
The bull in a china shop 2010-12-09 3
Fix change not ITIL 2014-02-06 3
OGC stay one step ahead of government policy in their commercialisation of ITIL. Better news for PRINCE2 2009-12-19 3
itSMF announce all seven global ITIL Version 3 launch events only weeks away so book now! 2007-05-03 3
This must never happen again 2017-07-30 3
SLAs: measuring an ITSM service as a black box is essential 2007-03-10 3
Fractured Agile 2019-09-02 3
An ITIL V3 certification exam multiple-choice question debated 2009-07-03 3
Catalogue yourselves as an Information Service Provider 2010-12-11 3
Axelos release roadmaps for ITIL and PPM PRINCE2 2013-11-20 3
Get out of the way 2016-09-28 3
The CMDB Federation releases its federation specification for public review 2007-08-03 3
CMDB for free 2008-08-27 3
Darwin doesnt justify change 2015-03-19 3
Who is the IT Skeptic? 2015-08-20 3
IT operations must beware inappropriate automation 2011-06-03 3
Be a good netizen: report those Crap Factoids 2008-06-01 3
Get it straight: CMDB can not be auto-discovered 2006-08-13 3
Bringing Humanity to Work 2019-09-14 3
Why IT books need to be different 2012-01-06 3
Rich IT Poor IT or Opposite Day? 2010-08-09 3
Overcoming the dysfunctions of IT project management 2018-07-04 3
Do you know what value the business wants? 2008-09-18 3
A few swallows in the Cloud are not altering the landscape 2010-12-11 3
On entitlement and bodies of knowledge 2014-01-23 3
Big Uncle: the total lack of privacy in electronic communications 2008-04-29 3
Special price for you my friend 2008-11-21 3
CODE RED EXTREME Crap factoid Alert "ITIL as a service" from IBM and Sunview 2012-06-25 3
Standardised Service 2009-04-23 3
CMDB and CMS – the industry-created myth 2010-01-25 3
The cult of innovation 2012-04-25 3
In praise of self-employment 2010-12-06 3
The IT Skeptic's Solid Gold Hits, Volume 1 - selected quotes 2008-04-04 3
Response Management 2009-10-13 3
DevOps Unicorns Horses and Mules 2015-03-17 3
The heart of ITIL is the service catalogue 2010-09-07 3
Does ISACA offer value to its real members? 2014-09-07 3
Community, Activity, Environment: put the main effort into changing the people and culture instead of twiddling with tools 2008-02-26 3
The IT Swami's Predictions for 2009 and ITSM in Recession 2009-01-25 3
The anti-email crowd is shooting the messenger. Email is lovely 2012-10-26 3
Breaking the iron triangle of faster better cheaper 2017-02-08 3
Tipu: continual service improvement as a real approach to ITSM 2011-09-14 3
A Cynefin model of ITSM support levels 2015-10-11 3
Firescope provides a Crap Factoids bonus - a whole collection of them 2010-03-04 3
The IT Skeptic Awards for 2011 2011-12-31 3
Google to introduce subscription charges for Gmail 2014-03-31 3
Excellent customer service: weapon or burden? 2009-08-21 3
ITIL V3 sample exam question: is it just vague or plain wrong? 2008-02-29 3
IT projects go away? #NoProjects 2017-02-25 3
Separation of incident and call 2009-09-12 3
Axelos are dropping ITIL complementary certifications 2014-11-07 3
How many ITIL Examination Institutes is enough? 2010-05-02 3
DevOps isn't a tool to be applied selectively 2017-07-22 3
The itSMF voting saga: who is Julie Linden? 2007-11-05 3
An important DevOps word: toolmakers 2015-09-13 3
EMA CMDB research: where's the wave? 2008-08-24 3
Carpe diem 2009-10-04 3
ITIL Intellectual Property under the new Axelos regime 2013-08-10 3
The state of ITIL 2012-01-02 3
ITSM success is driven by people and policy 2015-04-19 3
Two ITSMFs - this could get confusing 2008-07-20 3
How to deal with Shadow IT 2014-08-28 3
The IT Skeptic wants to provide more for this blog's community. Which would you MOST like to see from the IT Skeptic? 2012-10-13 3
Millennials: our ITSM future 2013-06-10 3
Is ITIL Best Practice? 2006-06-02 3
Brother ISACA 2007-09-13 3
The IT Skeptic recommends BullFighter 2006-11-27 3
The UK Government reinvents ITSM 2013-05-02 3
Don't go DevOps with a big bang 2018-01-26 3
Your favourite IT books 2009-04-17 3
Rediscovering the Big Iron 2007-03-23 3
The key to living without CMDB is process maturity level 2006-08-25 3
The Microsoft evil genius of docx format 2008-12-14 3
The uselessness of ITIL process maturity assessment 2012-02-25 3
Service Management Truths #SMTruths 2015-03-29 3
OGC and TSO release ITIL V3 Update scope and development plan 2010-02-18 3
Owning ITIL now available on Amazon.co.uk, Amazon.de, Amazon.co.jp etc 2009-05-27 3
Talkin bout my digital degeneration 2010-11-15 3
ITIL-COBIT mapping shows even less coverage by ITIL 2009-10-05 3
Slow business 2013-06-13 3
An outage on the IT Skeptic website and why technology hates me 2010-02-23 3
Note to devops; smaller changes do not equate to less risk 2012-11-03 3
ITSM analogies 2013-12-28 3
Service desks and spontaneous user combustion 2013-03-24 3
We get the governance we deserve: what to do about itSMF? 2007-08-12 3
New Service as a Service offering raises some questions 2012-04-01 3
The Sheep from the Goats: ITIL vendors and Version 3 2007-07-09 3
No we haven't passed the Turing Test 2014-07-20 3
An oldie but a goodie: software salesman dies and goes to Heaven... 2006-08-31 3
What ITIL V3 says about the distinction between a Call and an Incident 2009-10-22 3
Whining about the IT department 2012-02-16 3
Standard plus Case: the new way to think about service response 2013-06-19 3
The Five Ways of Devops 2018-12-06 3
Its official, this is Version 3 of ITIL 2010-12-22 3
The IT Skeptic on facebook 2013-03-26 3
More on the three sets of itSMF rules 2007-08-13 3
ITIL for small business could be called BILL: the Business Infrastructure Library of Least practice 2009-05-13 3
The tension between velocity and agility 2018-02-04 3
DevOps and ITIL are both ITSM 2016-05-22 3
The IT Skeptic on Dipity 2008-08-15 3
Why ITIL V3 2011 matters and how OGC, TSO and APMG aren't helping 2011-06-25 3
Quiet around here 2006-09-11 3
Transformational technologies are a small view 2012-01-24 3
The Emperor has no clothes. Where is the evidence for ITIL? 2006-06-11 3
Kill the ticket 2019-01-26 3
Industry Advice on ITSM Technology – What Is It Worth? 2012-11-05 3
VOIP is not cheating anyone. It is simply the future arriving. 2006-12-02 3
Google Project DriveL will revolutionise online discussions and debates 2013-03-31 3
The word all consultants and writers should avoid: "must" 2009-03-11 3
Two kinds of DevOps: horses don't grow horns 2016-08-13 3
Is ITIL there to describe what the experts know? Or is it there to guide those setting out on the ITSM journey? 2009-09-17 3
IT analysts produce crap - what to look for in analyst "research" 2008-04-09 3
Incidents overwhelm problems 2009-03-01 3
The IT Renaissance 2017-09-15 3
How Software Vendors Lie About ITIL Support 2008-08-15 3
Use verbs to describe services 2015-04-08 3
Acend Corporate Learning systematically plagiarises copyright content 2009-07-11 3
Do you promise not to tell? 2010-09-02 3
If IT ain’t broke don’t fix it. 2006-06-13 3
ITIL is copyright: use of quotations and extracts 2008-03-06 3
Announcing SkepCoin 2013-04-01 3
ISACA's strategy and missed opportunity 2014-11-27 3
Real ITSM group on LinkedIn 2009-02-24 3
ITIL-Aligned Sharepoint? Nooooooooo!!! 2011-06-26 3
itSMF International Board announced 2012-01-25 3
COBIT v5 will reduce number of processes covered to align with ITIL V3 2011-04-01 3
Satyam, Sallie Mae, and call center outsourcing 2009-04-06 3
Agile continual improvement 2019-05-05 3
The internet brings middle class capitalist socialism 2009-06-02 3
Chalk and Cheese continued: ISACA vs itSMF 2010-01-20 3
The IT Skeptic has dropped anonymity: identity revealed 2007-08-16 3
Using ITIL effectively 2011-10-17 3
The Craftsman and the Bazaar 2006-10-08 3
ITIL business case: find the money 2008-05-11 3
CA CMDBf paper oversells the CMDB Federation standard, as predicted 2009-05-20 3
prISM service management professional certification great in theory flawed in execution 2009-10-28 3