Directory of blog entries

Title Date Createdsort icon Hits today
The IT Skeptic is nine years old today. Thank-you! 2015-05-15 2
Considerations for Multi-Speed IT 2015-05-11 3
Copyright issues when using ITIL at the coalface 2015-05-05 2
the internet fosters madness 2015-05-01 6
Whats up with Cyber Resilience? 2015-04-24 1
Multi-Speed IT 2015-04-19 8
ITSM success is driven by people and policy 2015-04-19 3
The IT Skeptic's Big Ideas 2015-04-11 5
Use verbs to describe services 2015-04-08 3
Axelos selling ITIL? 2015-04-01 5
Google enters the fitness device market 2015-03-31 2
Axelos Consulting Partner (ACP) Programme 2015-03-30 4
Service Management Truths #SMTruths 2015-03-29 3
Who owns the system during the go-live warranty period? 2015-03-22 2
Darwin doesnt justify change 2015-03-19 3
Agile is an excuse for chaos? 2015-03-19 2
DevOps Unicorns Horses and Mules 2015-03-17 3
Axelos announces a new level of ITIL certification: Practitioner 2015-03-15 2
Windows vs cars 2015-03-06 0
In praise of ITSM engagement models 2015-03-03 2
The design police at Google say they'll push this site down the search rankings 2015-02-24 3
what makes a successful blog 2015-02-03 3
DevOpsRun: DevOps is great but what about Run? 2015-01-20 5
Service Portfolio Management is more important than programme or project portfolio 2015-01-14 5
the ITIL Squeeze in 2015 2015-01-08 3
je suis Charlie 2015-01-08 0
Thank-you and Merry Christmas from the IT Skeptic 2014-12-25 2
There is no such thing as NoOps: it is an awful word 2014-12-11 2
Uber, big brother, and company use of big data 2014-12-09 5
Define DevOps: What is DevOps? 2014-11-29 5
ISACA's strategy and missed opportunity 2014-11-27 3
IT is not a snowflake 2014-11-17 1
Reflections on DevOps Enterprise conference 2014-11-13 2
Axelos are dropping ITIL complementary certifications 2014-11-07 3
The Wright Cycle 2014-11-05 5
the state of prISM 2014-10-30 2
Software is free like a puppy is free 2014-10-29 4
Do you know the professional recognition of individuals in Service Management Institute, a.k.a. prISM? 2014-10-27 2
Tracking citizens 2014-10-23 4
the Kingdom of SIAM 2014-10-22 5
Release management: landing airplanes 2014-10-16 2
Dont blame the tool: squeeze the asset, fix the behaviour 2014-10-06 3
Suggestions for RealIT Radio 2014-10-04 0
That which cannot be measured... 2014-09-26 2
Changes to user interface 2014-09-17 2
ITIL exams have fallen 11% in the last year 2014-09-15 2
Dark IT 2014-09-12 6
Does ISACA offer value to its real members? 2014-09-07 3
How to deal with Shadow IT 2014-08-28 3
The nett result of new technology 2014-08-26 2
Here comes China 2014-08-20 4
where does DevOps work in the enterprise? 2014-08-18 1
The Chicken ITles are at work on IT project success rates 2014-08-15 2
of course IT is an entity 2014-08-11 0
The corporate yoke 2014-08-07 2
DevOps buzzword bingo 2014-08-04 1
IT service build is not a factory 2014-08-01 2
revisiting agile CSI 2014-07-30 4
What is the best ITIL service desk tool? 2014-07-27 5
The IT Skeptic's RealIT Radio 2014-07-26 2
ITSM incident and problem: two names for three things 2014-07-25 4
How Operational Readiness should be done 2014-07-23 5
No we haven't passed the Turing Test 2014-07-20 3
If all I had was a hammer 2014-07-18 2
The real Shadow IT is not about personal computing 2014-07-17 2
DevOps following in ITIL's footsteps 2014-07-15 2
nimbleness and the need to compete via technology 2014-07-14 2
ITIL v3 - what standard is this based on? 2014-07-10 0
no such thing as ITIL consultants 2014-07-09 2
Making fun of Customer First 2014-07-09 3
heretical views on ITIL Configuration Management 2014-07-07 3
ITIL is the dominant language of ITSM 2014-07-06 0
Don't try to change culture 2014-07-05 2
The IT Skeptic online of late 2014-07-02 4
The IT Skeptic's happy birthday 2014-05-16 0
Normal program will be resumed as soon as possible 2014-04-21 1
what is an ITSM Major Incident? ITIL doesnt say. 2014-04-21 7
Social and mobile service support 2014-04-18 0
Loving the customer 2014-04-07 2
Who owns the risk of an IT change? 2014-04-06 4
Google to introduce subscription charges for Gmail 2014-03-31 3
The death of the Service Desk software industry - major player on brink of pulling out 2014-03-31 2
The future of DevOps 2014-03-27 0
These are the people who give ITIL a bad name 2014-03-12 3
The one top tip for IT operations and support: Checklists 2014-03-07 5
The future of itSMF International 2014-03-04 1
itSMF communications 2014-03-04 4
who is BoothMagnet? 2014-03-01 4
The future whispered to me at PINK14 2014-02-28 2
ISACA can rescue itSMF 2014-02-17 4
Hello to PINK14 and TFT14 attendees 2014-02-14 1
Fix change not ITIL 2014-02-06 3
Measuring problem management 2014-02-01 5
On entitlement and bodies of knowledge 2014-01-23 3
Real IT is at three levels: governance, management and execution 2014-01-14 2
What's so creepy 2014-01-12 2
An ITIL process is not a unit of work 2014-01-06 4
ITSM analogies 2013-12-28 3
Merry Christmas from the IT Skeptic 2013-12-25 2
A review of Governance of IT 2013-12-21 4
What is a service desk? 2013-12-16 3
People work for money 2013-12-10 6
Axelos and itSMF sign an ITIL agreement to nothing much 2013-11-29 4
Axelos release roadmaps for ITIL and PPM PRINCE2 2013-11-20 3
Runaway emotion 2013-11-14 2
Thoughts on SMcongress and the future of ITSM 2013-11-06 3
Join the IT Skeptic in a twitterchat and webinar on service catalogues 2013-11-05 2
Who cares who owns ITIL and PRINCE2 2013-11-02 2
#SMFlashbook My top tip for building a service catalogue 2013-10-25 4
Meet In The Middle: Slow IT and Fast IT 2013-10-17 5
AXELOS are on a roll with ITIL and PRINCE2 2013-10-09 2
Empowering the hopeless 2013-10-07 0
Pundits painting the perfect picture 2013-09-23 0
Buzzword bingo 2013-09-16 1
Personal integrity and morality in IT 2013-09-11 2
What is it about that lighthouse? 2013-09-10 3
Attention-seeking declarations of death 2013-09-02 2
Set them free: ITIL, PRINCE2, SFIA... 2013-08-28 0
GrokLaw tantrum 2013-08-21 2
How to Hire 2013-08-20 2
ITIL the product 2013-08-18 2
Get out more 2013-08-13 1
ITIL Intellectual Property under the new Axelos regime 2013-08-10 3
Real IT: the RealIT of information technology 2013-08-07 4
The users who don't like IT 2013-08-01 2
You can't always bring what you want: BYOD 2013-07-30 2
Where have itsmfi.org, itsmf.org and itsmf.com gone? 2013-07-25 2
The Service Management Office 2013-07-23 9
How I manage my time with Google Calendar 2013-07-20 2
Progress 2013-07-14 2
The safety razor singularity 2013-07-09 2
Physical conferences aren't dead 2013-07-06 2
An idea for how to handle incidents as requests 2013-07-03 1
Some thoughts on the Capita JV 2013-06-30 2
Trolls I have known 2013-06-29 1
In service support, changing the channel changes little 2013-06-24 2
recent pics 2013-06-22 1
My apologies to Forrester 2013-06-21 4
news of IT's death is greatly exaggerated 2013-06-20 2
Standard plus Case: the new way to think about service response 2013-06-19 3
Slow business 2013-06-13 3
Two new heads 2013-06-12 2
Millennials: our ITSM future 2013-06-10 3
ISACA's long cultural road 2013-06-05 2
Let's not underestimate the resilience of people and societies 2013-05-29 4
The applicability of factory-floor techniques to IT 2013-05-25 2
The future of ITIL and PRINCE2 2013-05-20 3
How do we feel about ITIL being a commercial product? 2013-05-18 3
The guitar; a little parable about IT technology 2013-05-17 4
A bulletin from the castle 2013-05-13 3