Blog entry | ITIL Service Delivery Manager | skeptic | 77 | 4 years 9 weeks ago |
Blog entry | How to find free ITIL V3 Foundation training | skeptic | 61 | 4 years 9 weeks ago |
Blog entry | There is only one service catalogue | skeptic | 61 | 4 years 17 weeks ago |
Blog entry | Pass the ITIL Foundation exam in six easy and (almost) free steps | skeptic | 143 | 4 years 41 weeks ago |
Blog entry | ITIL services are customer-facing, whatever catalogue they appear in | skeptic | 45 | 7 years 19 weeks ago |
Book page | The scale of ITIL V3 | skeptic | 32 | 8 years 5 weeks ago |
Blog entry | Job title inflation is out of control | skeptic | 15 | 8 years 10 weeks ago |
Blog entry | Using service management in the business | skeptic | 8 | 8 years 13 weeks ago |
Blog entry | ITIL is not brain surgery | skeptic | 51 | 8 years 19 weeks ago |
Blog entry | Talk of IT innovation is the last gasp of the IT cowboys | skeptic | 31 | 8 years 48 weeks ago |
Blog entry | The value of CMDB seldom exceeds the cost of doing it | skeptic | 30 | 9 years 13 weeks ago |
Blog entry | Rant vs counter-rant: the ITIL V3 Certification Scheme | skeptic | 6 | 9 years 43 weeks ago |
Blog entry | OGC gives us an ITIL V3 maturity assessment standard, but they won't publish | skeptic | 25 | 10 years 6 weeks ago |
Blog entry | Courageous Ken | skeptic | 19 | 10 years 11 weeks ago |
Blog entry | What is a service? | skeptic | 78 | 10 years 14 weeks ago |
Blog entry | I'm going to call root cause primary cause from now on | skeptic | 44 | 10 years 16 weeks ago |
Blog entry | Is ITIL KEDB so important or should we always look broader? | skeptic | 19 | 10 years 40 weeks ago |
Blog entry | Say it ain't so!! ITIL V3 Incident and Problem processes do not determine the affected service | skeptic | 26 | 10 years 41 weeks ago |
BOKKE | SO 4.2 Incident Management process never determines the service | skeptic | 2 | 10 years 41 weeks ago |
Blog entry | On-Demand CMDB reprise | skeptic | 9 | 10 years 43 weeks ago |
Blog entry | ITIL Incident, is there a better word for it? | skeptic | 15 | 10 years 47 weeks ago |