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rskolnik

Type	Post	Author	Replies	Last updated
Blog entry	Introduction to Real ITSM, the new ITSM body of knowledge from the IT Skeptic	skeptic	6	8 years 9 weeks ago
Blog entry	The missing entity in ITSM models, the Interruption	skeptic	9	9 years 25 weeks ago
Blog entry	BMC are ahead of their competitors in ITIL compliance	skeptic	32	9 years 50 weeks ago
Blog entry	The most important IT monitoring tools are those that measure the end user experience	skeptic	8	10 years 33 weeks ago
Blog entry	Official ITIL compliance standard	skeptic	8	11 years 5 days ago
Blog entry	SLAs that promise a resolution time are like firemen promising to put a fire out	skeptic	17	11 years 11 weeks ago
Blog entry	ITIL V3 and eTOM, the rapprochement begins	skeptic	8	11 years 41 weeks ago

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