Blog entry | ITIL Service Delivery Manager | skeptic | 77 | 4 years 9 weeks ago |
Blog entry | While ITIL V2 CMDB was silly, ITIL V3 SKMS is totally absurd | skeptic | 56 | 6 years 4 days ago |
Blog entry | ITIL services are customer-facing, whatever catalogue they appear in | skeptic | 45 | 7 years 19 weeks ago |
Blog entry | ITIL 2011 persists with the dangerous concept of supporting services | skeptic | 20 | 7 years 41 weeks ago |
Blog entry | Does ITIL explain the difference between an Alert and an Event? | skeptic | 25 | 7 years 49 weeks ago |
Blog entry | OGC publish a useless Lifecycle Process Model for ITIL V3 | skeptic | 26 | 8 years 8 weeks ago |
Blog entry | the value of ITIL certification | skeptic | 18 | 8 years 10 weeks ago |
Blog entry | What ITIL V3 says about the distinction between a Call and an Incident | skeptic | 18 | 8 years 16 weeks ago |
Book page | ITIL Version 3 | skeptic | 45 | 8 years 45 weeks ago |
Blog entry | Green IT isn't about saving the planet | skeptic | 21 | 9 years 21 weeks ago |
Blog entry | APMG accredited ITIL examination institute Peoplecert copying intellectual property? | skeptic | 14 | 9 years 30 weeks ago |
Blog entry | The IT Skeptic's Unofficial List of ITIL Version 3 Processes | skeptic | 19 | 9 years 41 weeks ago |
Blog entry | ITIL product compliance criteria are no longer a secret | skeptic | 9 | 9 years 47 weeks ago |
Blog entry | OGC revising ITIL again | skeptic | 34 | 10 years 16 weeks ago |
Blog entry | We should create the problem record right up front in an incident | skeptic | 71 | 10 years 20 weeks ago |
BOKKE | CSI Model diagram | Alison Adams | 9 | 10 years 29 weeks ago |
Blog entry | Aidan Lawes on ITIL certification | skeptic | 3 | 10 years 29 weeks ago |
Blog entry | IT geeks resistant to change (management): buffalo in a china shop | skeptic | 16 | 10 years 33 weeks ago |
Blog entry | Separation of incident and call | skeptic | 35 | 10 years 35 weeks ago |
Blog entry | ITIL reduces costs by up to 48% - another crap factoid to beware of | skeptic | 20 | 11 years 7 weeks ago |
Blog entry | Community, Activity, Environment: put the main effort into changing the people and culture instead of twiddling with tools | skeptic | 12 | 11 years 16 weeks ago |
Blog entry | ISEB offers online ITIL exams - April Fools? | skeptic | 15 | 11 years 37 weeks ago |
BOKKE | ST p223 CAB/EC to ECAB | vinodka | 0 | 12 years 11 weeks ago |
BOKKE | SD p145 Figure 4.27 Security control - It is shown as 'Direction' - instead of 'Detection' | vinodka | 0 | 12 years 11 weeks ago |
Blog entry | ITIL vs. COBIT, ISO20000 et al, and itSMF's role in promoting them. | skeptic | 19 | 12 years 16 weeks ago |