vinodka

TypePostAuthorRepliesLast updated
Blog entryITIL Service Delivery Manager skeptic774 years 9 weeks ago
Blog entryWhile ITIL V2 CMDB was silly, ITIL V3 SKMS is totally absurd skeptic566 years 4 days ago
Blog entryITIL services are customer-facing, whatever catalogue they appear in skeptic457 years 19 weeks ago
Blog entryITIL 2011 persists with the dangerous concept of supporting services skeptic207 years 41 weeks ago
Blog entryDoes ITIL explain the difference between an Alert and an Event? skeptic257 years 49 weeks ago
Blog entryOGC publish a useless Lifecycle Process Model for ITIL V3 skeptic268 years 8 weeks ago
Blog entrythe value of ITIL certification skeptic188 years 10 weeks ago
Blog entryWhat ITIL V3 says about the distinction between a Call and an Incident skeptic188 years 16 weeks ago
Book pageITIL Version 3 skeptic458 years 45 weeks ago
Blog entryGreen IT isn't about saving the planet skeptic219 years 21 weeks ago
Blog entryAPMG accredited ITIL examination institute Peoplecert copying intellectual property? skeptic149 years 30 weeks ago
Blog entryThe IT Skeptic's Unofficial List of ITIL Version 3 Processes skeptic199 years 41 weeks ago
Blog entryITIL product compliance criteria are no longer a secret skeptic99 years 47 weeks ago
Blog entryOGC revising ITIL again skeptic3410 years 16 weeks ago
Blog entryWe should create the problem record right up front in an incident skeptic7110 years 20 weeks ago
BOKKECSI Model diagram Alison Adams910 years 29 weeks ago
Blog entryAidan Lawes on ITIL certification skeptic310 years 29 weeks ago
Blog entryIT geeks resistant to change (management): buffalo in a china shop skeptic1610 years 33 weeks ago
Blog entrySeparation of incident and call skeptic3510 years 35 weeks ago
Blog entryITIL reduces costs by up to 48% - another crap factoid to beware of skeptic2011 years 7 weeks ago
Blog entryCommunity, Activity, Environment: put the main effort into changing the people and culture instead of twiddling with tools skeptic1211 years 16 weeks ago
Blog entryISEB offers online ITIL exams - April Fools? skeptic1511 years 37 weeks ago
BOKKEST p223 CAB/EC to ECAB vinodka012 years 11 weeks ago
BOKKESD p145 Figure 4.27 Security control - It is shown as 'Direction' - instead of 'Detection' vinodka012 years 11 weeks ago
Blog entryITIL vs. COBIT, ISO20000 et al, and itSMF's role in promoting them. skeptic1912 years 16 weeks ago