Blog entry | IBM: the company with such a firm grasp of ITIL strategic issues that they sold their service desk | skeptic | 40 | 7 years 10 weeks ago |
Blog entry | The Emperor Still Has No Clothes: no evidence for ITIL | skeptic | 10 | 12 years 6 weeks ago |
Blog entry | How long can they beat the CMDB drum? What is the next fad? | skeptic | 38 | 12 years 31 weeks ago |
Blog entry | SLAs undermine business alignment | skeptic | 11 | 13 years 5 weeks ago |
Blog entry | SLAs: measuring an ITSM service as a black box is essential | skeptic | 4 | 13 years 8 weeks ago |
Blog entry | The CMDB boundary problem: stop chasing this technological rainbow of a unified CMDB repository | skeptic | 9 | 13 years 15 weeks ago |
Audio | CMDB inappropriate for ITIL - The IT Skeptic | skeptic | 7 | 13 years 15 weeks ago |