recent posts

TypePostAuthorRepliesLast updated
Blog entryThe anti-email crowd is shooting the messenger. Email is lovely skeptic02 years 44 weeks ago
Blog entryThe Chicken ITles are at work on IT project success rates skeptic02 years 45 weeks ago
Blog entryITSM incident and problem: two names for three things skeptic02 years 45 weeks ago
Blog entryIT service build is not a factory skeptic02 years 45 weeks ago
Blog entryof course IT is an entity skeptic02 years 45 weeks ago
Blog entryIT operations must beware inappropriate automation skeptic82 years 46 weeks ago
Blog entryrevisiting agile CSI skeptic02 years 46 weeks ago
Blog entryHow I manage my time with Google Calendar skeptic02 years 46 weeks ago
Blog entryWhat is the best ITIL service desk tool? skeptic02 years 47 weeks ago
Blog entryNo we haven't passed the Turing Test skeptic02 years 47 weeks ago
Blog entrySlow IT skeptic02 years 47 weeks ago
Blog entryThe one top tip for IT operations and support: Checklists skeptic02 years 48 weeks ago
Blog entryOperational Readiness skeptic62 years 48 weeks ago
Blog entryDead cat syndrome skeptic02 years 48 weeks ago
Blog entryHow Operational Readiness should be done skeptic02 years 48 weeks ago
Blog entryA quest for a unified theory of IT management is not a flag of ITSM surrender skeptic02 years 48 weeks ago
Blog entryIf all I had was a hammer skeptic02 years 48 weeks ago
Blog entryDevOps following in ITIL's footsteps skeptic02 years 49 weeks ago
Blog entrynimbleness and the need to compete via technology skeptic02 years 50 weeks ago
Blog entryITIL v3 - what standard is this based on? skeptic02 years 50 weeks ago
Blog entryno such thing as ITIL consultants skeptic02 years 50 weeks ago
Blog entryMaking fun of Customer First skeptic02 years 50 weeks ago
Blog entryITIL is the dominant language of ITSM skeptic02 years 51 weeks ago
Blog entryDon't try to change culture skeptic02 years 51 weeks ago
Blog entryAn ITIL process is not a unit of work skeptic02 years 51 weeks ago