recent posts

TypePostAuthorRepliesLast updated
Blog entryWhat is the best ITIL service desk tool? skeptic02 years 39 weeks ago
Blog entryNo we haven't passed the Turing Test skeptic02 years 39 weeks ago
Blog entrySlow IT skeptic02 years 39 weeks ago
Blog entryThe one top tip for IT operations and support: Checklists skeptic02 years 40 weeks ago
Blog entryOperational Readiness skeptic62 years 40 weeks ago
Blog entryDead cat syndrome skeptic02 years 40 weeks ago
Blog entryHow Operational Readiness should be done skeptic02 years 40 weeks ago
Blog entryA quest for a unified theory of IT management is not a flag of ITSM surrender skeptic02 years 40 weeks ago
Blog entryIf all I had was a hammer skeptic02 years 40 weeks ago
Blog entryThe Standard+Case approach: applying Case Management to ITSM skeptic312 years 40 weeks ago
Blog entryDevOps following in ITIL's footsteps skeptic02 years 40 weeks ago
Blog entrynimbleness and the need to compete via technology skeptic02 years 41 weeks ago
Blog entryITIL v3 - what standard is this based on? skeptic02 years 41 weeks ago
Blog entryno such thing as ITIL consultants skeptic02 years 42 weeks ago
Blog entryMaking fun of Customer First skeptic02 years 42 weeks ago
Blog entryITIL is the dominant language of ITSM skeptic02 years 42 weeks ago
Blog entryDon't try to change culture skeptic02 years 42 weeks ago
Blog entryAn ITIL process is not a unit of work skeptic02 years 43 weeks ago
Blog entryThe IT Skeptic online of late skeptic02 years 43 weeks ago
Blog entryThe IT Skeptic Looks at ITIL V2 and V3 CMDB skeptic42 years 44 weeks ago
Book pageHow to sit your ITIL Foundations exam skeptic162 years 48 weeks ago
Blog entryWhile ITIL V2 CMDB was silly, ITIL V3 SKMS is totally absurd skeptic562 years 48 weeks ago
Blog entryWhy the USA is unsuitable for offshoring skeptic52 years 48 weeks ago
Blog entryThe IT Skeptic's happy birthday skeptic02 years 49 weeks ago
Blog entryNormal program will be resumed as soon as possible skeptic03 years 1 week ago