recent posts

TypePostAuthorRepliesLast updated
Blog entryShit happens, or how I learned to love the incident skeptic13 years 48 weeks ago
Blog entrySocial media discourse degenerates skeptic03 years 50 weeks ago
Blog entryRoot Cause Analysis can't be done by machines skeptic193 years 51 weeks ago
Blog entryDefining terms in Root Cause Analysis - let's be clear what we mean skeptic213 years 51 weeks ago
Blog entryITSM emphasis on aligning underpinning contracts with SLAs skeptic04 years 2 days ago
Blog entryISACA Bylaws change 2015 skeptic04 years 2 weeks ago
Book pageAbout Chokey the Chimp skeptic14 years 2 weeks ago
Blog entryService catalogue and service request catalogue skeptic04 years 3 weeks ago
Blog entryThings ITSM consultants hear skeptic04 years 3 weeks ago
Blog entryThe IT Skeptic is nine years old today. Thank-you! skeptic04 years 5 weeks ago
Blog entryThe design police at Google say they'll push this site down the search rankings skeptic04 years 5 weeks ago
Blog entryCopyright issues when using ITIL at the coalface skeptic04 years 6 weeks ago
Blog entryOne reason why OGC has to make some serious money out of ITIL and PRINCE2 skeptic04 years 6 weeks ago
Blog entrythe internet fosters madness skeptic04 years 6 weeks ago
Blog entryWhy I can't talk about SFIA to my clients skeptic64 years 7 weeks ago
Blog entryWhats up with Cyber Resilience? skeptic04 years 7 weeks ago
Blog entrySlow business skeptic04 years 7 weeks ago
Blog entryService Management Truths #SMTruths skeptic04 years 8 weeks ago
Blog entryITSM success is driven by people and policy skeptic04 years 8 weeks ago
Blog entryAxelos Consulting Partner (ACP) Programme skeptic04 years 9 weeks ago
Blog entryCustomer value skeptic04 years 9 weeks ago
Blog entryLoving the customer skeptic04 years 9 weeks ago
Blog entryResponse Management skeptic154 years 9 weeks ago
Blog entryUse verbs to describe services skeptic04 years 10 weeks ago
Blog entryAxelos selling ITIL? skeptic04 years 11 weeks ago