recent posts

TypePostAuthorRepliesLast updated
Blog entryA list of Request Classes to help out ITIL skeptic234 years 7 weeks ago
Blog entryInternet discourse is becoming unreal: I can't tell a Poe from an idiot any more skeptic04 years 7 weeks ago
PageWho Is The IT Skeptic skeptic24 years 8 weeks ago
Blog entryKamu: a unified theory of IT management - reconciling DevOps and ITSM/ITIL skeptic04 years 9 weeks ago
Blog entryPass the ITIL Foundation exam in six easy and (almost) free steps skeptic1434 years 9 weeks ago
Blog entryITIL Certification: a technique for passing multiple-choice exams skeptic44 years 10 weeks ago
Blog entrySample ITIL Service Catalogue documents skeptic84 years 10 weeks ago
Blog entryMulti-Speed IT skeptic04 years 11 weeks ago
Blog entryIs a reboot a change? skeptic04 years 12 weeks ago
Blog entryDevOps buzzword bingo skeptic04 years 12 weeks ago
Blog entryAn interesting tale of ITIL trademarks skeptic04 years 13 weeks ago
Blog entryNo such thing as Root Cause skeptic04 years 13 weeks ago
Blog entryShit happens, or how I learned to love the incident skeptic14 years 13 weeks ago
Blog entrySocial media discourse degenerates skeptic04 years 15 weeks ago
Blog entryRoot Cause Analysis can't be done by machines skeptic194 years 16 weeks ago
Blog entryDefining terms in Root Cause Analysis - let's be clear what we mean skeptic214 years 16 weeks ago
Blog entryITSM emphasis on aligning underpinning contracts with SLAs skeptic04 years 17 weeks ago
Blog entryISACA Bylaws change 2015 skeptic04 years 19 weeks ago
Book pageAbout Chokey the Chimp skeptic14 years 19 weeks ago
Blog entryService catalogue and service request catalogue skeptic04 years 20 weeks ago
Blog entryThings ITSM consultants hear skeptic04 years 20 weeks ago
Blog entryThe IT Skeptic is nine years old today. Thank-you! skeptic04 years 22 weeks ago
Blog entryThe design police at Google say they'll push this site down the search rankings skeptic04 years 22 weeks ago
Blog entryCopyright issues when using ITIL at the coalface skeptic04 years 23 weeks ago
Blog entryOne reason why OGC has to make some serious money out of ITIL and PRINCE2 skeptic04 years 23 weeks ago