recent posts

TypePostAuthorRepliesLast updated
Blog entryNo such thing as Root Cause skeptic02 years 48 weeks ago
Blog entryShit happens, or how I learned to love the incident skeptic12 years 48 weeks ago
Blog entrySocial media discourse degenerates skeptic02 years 50 weeks ago
Blog entryRoot Cause Analysis can't be done by machines skeptic192 years 51 weeks ago
Blog entryDefining terms in Root Cause Analysis - let's be clear what we mean skeptic212 years 51 weeks ago
Blog entryITSM emphasis on aligning underpinning contracts with SLAs skeptic03 years 4 days ago
Blog entryISACA Bylaws change 2015 skeptic03 years 2 weeks ago
Book pageAbout Chokey the Chimp skeptic13 years 2 weeks ago
Blog entryService catalogue and service request catalogue skeptic03 years 3 weeks ago
Blog entryThings ITSM consultants hear skeptic03 years 3 weeks ago
Blog entryThe IT Skeptic is nine years old today. Thank-you! skeptic03 years 5 weeks ago
Blog entryThe design police at Google say they'll push this site down the search rankings skeptic03 years 5 weeks ago
Blog entryCopyright issues when using ITIL at the coalface skeptic03 years 6 weeks ago
Blog entryOne reason why OGC has to make some serious money out of ITIL and PRINCE2 skeptic03 years 6 weeks ago
Blog entrythe internet fosters madness skeptic03 years 7 weeks ago
Blog entryWhy I can't talk about SFIA to my clients skeptic63 years 7 weeks ago
Blog entryWhats up with Cyber Resilience? skeptic03 years 8 weeks ago
Blog entrySlow business skeptic03 years 8 weeks ago
Blog entryService Management Truths #SMTruths skeptic03 years 8 weeks ago
Blog entryITSM success is driven by people and policy skeptic03 years 9 weeks ago
Blog entryAxelos Consulting Partner (ACP) Programme skeptic03 years 9 weeks ago
Blog entryCustomer value skeptic03 years 9 weeks ago
Blog entryLoving the customer skeptic03 years 9 weeks ago
Blog entryResponse Management skeptic153 years 10 weeks ago
Blog entryUse verbs to describe services skeptic03 years 10 weeks ago