recent posts

TypePostAuthorRepliesLast updated
Blog entryGreat paper on failure of complex systems skeptic191 year 51 weeks ago
Blog entryA list of Request Classes to help out ITIL skeptic231 year 51 weeks ago
Blog entryInternet discourse is becoming unreal: I can't tell a Poe from an idiot any more skeptic01 year 51 weeks ago
PageWho Is The IT Skeptic skeptic22 years 2 days ago
Blog entryKamu: a unified theory of IT management - reconciling DevOps and ITSM/ITIL skeptic02 years 1 week ago
Blog entryPass the ITIL Foundation exam in six easy and (almost) free steps skeptic1432 years 1 week ago
Blog entryITIL Certification: a technique for passing multiple-choice exams skeptic42 years 2 weeks ago
Blog entrySample ITIL Service Catalogue documents skeptic82 years 2 weeks ago
Blog entryMulti-Speed IT skeptic02 years 3 weeks ago
Blog entryIs a reboot a change? skeptic02 years 4 weeks ago
Blog entryDevOps buzzword bingo skeptic02 years 4 weeks ago
Blog entryAn interesting tale of ITIL trademarks skeptic02 years 5 weeks ago
Blog entryNo such thing as Root Cause skeptic02 years 5 weeks ago
Blog entryShit happens, or how I learned to love the incident skeptic12 years 5 weeks ago
Blog entrySocial media discourse degenerates skeptic02 years 7 weeks ago
Blog entryRoot Cause Analysis can't be done by machines skeptic192 years 8 weeks ago
Blog entryDefining terms in Root Cause Analysis - let's be clear what we mean skeptic212 years 8 weeks ago
Blog entryITSM emphasis on aligning underpinning contracts with SLAs skeptic02 years 9 weeks ago
Blog entryISACA Bylaws change 2015 skeptic02 years 11 weeks ago
Book pageAbout Chokey the Chimp skeptic12 years 11 weeks ago
Blog entryService catalogue and service request catalogue skeptic02 years 12 weeks ago
Blog entryThings ITSM consultants hear skeptic02 years 12 weeks ago
Blog entryThe IT Skeptic is nine years old today. Thank-you! skeptic02 years 14 weeks ago
Blog entryThe design police at Google say they'll push this site down the search rankings skeptic02 years 14 weeks ago
Blog entryCopyright issues when using ITIL at the coalface skeptic02 years 15 weeks ago