recent posts

TypePostAuthorRepliesLast updated
Blog entryPass the ITIL Foundation exam in six easy and (almost) free steps skeptic1431 year 45 weeks ago
Blog entryITIL Certification: a technique for passing multiple-choice exams skeptic41 year 46 weeks ago
Blog entrySample ITIL Service Catalogue documents skeptic81 year 46 weeks ago
Blog entryMulti-Speed IT skeptic01 year 48 weeks ago
Blog entryIs a reboot a change? skeptic01 year 48 weeks ago
Blog entryDevOps buzzword bingo skeptic01 year 49 weeks ago
Blog entryAn interesting tale of ITIL trademarks skeptic01 year 49 weeks ago
Blog entryNo such thing as Root Cause skeptic01 year 49 weeks ago
Blog entryShit happens, or how I learned to love the incident skeptic11 year 49 weeks ago
Blog entrySocial media discourse degenerates skeptic01 year 51 weeks ago
Blog entryRoot Cause Analysis can't be done by machines skeptic192 years 4 days ago
Blog entryDefining terms in Root Cause Analysis - let's be clear what we mean skeptic212 years 4 days ago
Blog entryITSM emphasis on aligning underpinning contracts with SLAs skeptic02 years 1 week ago
Blog entryISACA Bylaws change 2015 skeptic02 years 3 weeks ago
Book pageAbout Chokey the Chimp skeptic12 years 3 weeks ago
Blog entryService catalogue and service request catalogue skeptic02 years 4 weeks ago
Blog entryThings ITSM consultants hear skeptic02 years 4 weeks ago
Blog entryThe IT Skeptic is nine years old today. Thank-you! skeptic02 years 6 weeks ago
Blog entryThe design police at Google say they'll push this site down the search rankings skeptic02 years 7 weeks ago
Blog entryCopyright issues when using ITIL at the coalface skeptic02 years 7 weeks ago
Blog entryOne reason why OGC has to make some serious money out of ITIL and PRINCE2 skeptic02 years 7 weeks ago
Blog entrythe internet fosters madness skeptic02 years 8 weeks ago
Blog entryWhy I can't talk about SFIA to my clients skeptic62 years 8 weeks ago
Blog entryWhats up with Cyber Resilience? skeptic02 years 9 weeks ago
Blog entrySlow business skeptic02 years 9 weeks ago