recent posts

TypePostAuthorRepliesLast updated
Blog entryITIL Certification: a technique for passing multiple-choice exams skeptic41 year 24 weeks ago
Blog entrySample ITIL Service Catalogue documents skeptic81 year 24 weeks ago
Blog entryMulti-Speed IT skeptic01 year 26 weeks ago
Blog entryIs a reboot a change? skeptic01 year 26 weeks ago
Blog entryDevOps buzzword bingo skeptic01 year 26 weeks ago
Blog entryAn interesting tale of ITIL trademarks skeptic01 year 27 weeks ago
Blog entryNo such thing as Root Cause skeptic01 year 27 weeks ago
Blog entryShit happens, or how I learned to love the incident skeptic11 year 27 weeks ago
Blog entrySocial media discourse degenerates skeptic01 year 29 weeks ago
Blog entryRoot Cause Analysis can't be done by machines skeptic191 year 30 weeks ago
Blog entryDefining terms in Root Cause Analysis - let's be clear what we mean skeptic211 year 30 weeks ago
Blog entryITSM emphasis on aligning underpinning contracts with SLAs skeptic01 year 31 weeks ago
Blog entryISACA Bylaws change 2015 skeptic01 year 33 weeks ago
Book pageAbout Chokey the Chimp skeptic11 year 33 weeks ago
Blog entryService catalogue and service request catalogue skeptic01 year 34 weeks ago
Blog entryThings ITSM consultants hear skeptic01 year 34 weeks ago
Blog entryThe IT Skeptic is nine years old today. Thank-you! skeptic01 year 36 weeks ago
Blog entryThe design police at Google say they'll push this site down the search rankings skeptic01 year 36 weeks ago
Blog entryCopyright issues when using ITIL at the coalface skeptic01 year 37 weeks ago
Blog entryOne reason why OGC has to make some serious money out of ITIL and PRINCE2 skeptic01 year 37 weeks ago
Blog entrythe internet fosters madness skeptic01 year 38 weeks ago
Blog entryWhy I can't talk about SFIA to my clients skeptic61 year 38 weeks ago
Blog entryWhats up with Cyber Resilience? skeptic01 year 39 weeks ago
Blog entrySlow business skeptic01 year 39 weeks ago
Blog entryService Management Truths #SMTruths skeptic01 year 39 weeks ago