recent posts

TypePostAuthorRepliesLast updated
Blog entryThe one top tip for IT operations and support: Checklists skeptic04 years 43 weeks ago
Blog entryOperational Readiness skeptic64 years 43 weeks ago
Blog entryDead cat syndrome skeptic04 years 43 weeks ago
Blog entryHow Operational Readiness should be done skeptic04 years 43 weeks ago
Blog entryA quest for a unified theory of IT management is not a flag of ITSM surrender skeptic04 years 44 weeks ago
Blog entryIf all I had was a hammer skeptic04 years 44 weeks ago
Blog entryDevOps following in ITIL's footsteps skeptic04 years 44 weeks ago
Blog entrynimbleness and the need to compete via technology skeptic04 years 45 weeks ago
Blog entryITIL v3 - what standard is this based on? skeptic04 years 45 weeks ago
Blog entryno such thing as ITIL consultants skeptic04 years 45 weeks ago
Blog entryMaking fun of Customer First skeptic04 years 46 weeks ago
Blog entryITIL is the dominant language of ITSM skeptic04 years 46 weeks ago
Blog entryDon't try to change culture skeptic04 years 46 weeks ago
Blog entryAn ITIL process is not a unit of work skeptic04 years 46 weeks ago
Blog entryThe IT Skeptic online of late skeptic04 years 46 weeks ago
Blog entryThe IT Skeptic Looks at ITIL V2 and V3 CMDB skeptic44 years 48 weeks ago
Book pageHow to sit your ITIL Foundations exam skeptic164 years 52 weeks ago
Blog entryWhile ITIL V2 CMDB was silly, ITIL V3 SKMS is totally absurd skeptic565 years 3 hours ago
Blog entryThe IT Skeptic's happy birthday skeptic05 years 1 week ago
Blog entryNormal program will be resumed as soon as possible skeptic05 years 5 weeks ago
Blog entryITSM in Cherry Valley skeptic05 years 5 weeks ago
Blog entrySocial and mobile service support skeptic05 years 5 weeks ago
Blog entryNew Service as a Service offering raises some questions skeptic15 years 5 weeks ago
Question for the ITIL WizardService Transition Phases ritzley05 years 6 weeks ago
Blog entryGoogle to introduce subscription charges for Gmail skeptic05 years 7 weeks ago