management

New Ways Of Managing

I'm now convinced that transformation to Agile isn't about new ways of working, it's about New Ways Of Managing™.
Change the governance, policy, KPIs, system, products, services, and people development. The culture and work will change.
This is the IT Skeptic's Big idea for 2018.

That which cannot be measured...

Just because you can't - or don't - measure something doesn't mean you can't manage or improve it.

Organisations have failed their IT like bad parents

Fed up with the modern failures of IT being all IT's fault, I thought it was time to do something about it. So here is a white paper aimed at educating the business world to their responsibilities for IT. The world has really messed up owning IT (Information Technology), like a bad parent messing up a child's upbringing, letting them develop bad habits. We need to do better. We can do better. We need to do it soon, as modern IT requirements become ever more complex. [The white paper was slightly edited for version 5 in June 2012]

Whining about the IT department

If ever there was a classic example of how business people can become spoilt whining brats when it comes to IT services, it is in a recent article in Forbes online. Clearly, organisations have a stupendous amount of work to do to educate their staff in how to be grown-up about IT as a resource (no it is not IT's job to do this):

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