This book is about how to run services, in any organisation, in any industry. It describes the basics, the core stuff, in realistic pragmatic terms. And it is pragmatically brief - we kept it to 50 paperback pages.
It's not as if too many people really care anymore, but the ITIL market appears to continue to shrink.
I haven't kept an eye on the numbers for a while - having more important things to think about these days with DevOps - but a comment on this blog triggered me to go look again. Yup, still falling.
Axelos recently announced their Axelos Consulting Partner (ACP) Programme to licence ... er I mean "formally recognize [sic]" consulting organisations practicing in all areas of Axelos "global best practice" including ITIL and PRINCE2. They're putting the squeeze on.
The creeping squeeze: Axelos will no longer recognise Complementary certifications for ITIL qualifications. I can't see anything positive for the ITIL community in this. In fact the only interpretation I can imagine is an attempt by Axelos to weaken competition.
Axelos and itSMF have signed a Memorandum of Understanding over ITIL. It took a while and it doesn't seem to say much (though who would know for sure as we don't actually get to see it). I guess this is a reflection of the strategic importance of itSMF to the business of ITIL, i.e. not much.