cult

ITIL the fad

One of the big dangers ITIL faces is being taken for a fad due to the wild enthusiasms it is generating. OK the word “wild” hardly applies to service management professionals but you know what I mean. Hopefully forums like this one can restore some decorum.

Fads in IT

The IT industry is certainly prone to its fads. This is a reflection of the immaturity of the whole industry (as compared to say most branches of engineering. You don’t see civil engineers coming up with cool new ways to build bridges every few years, especially not cool new ways that turn out to be more expensive and less safe than traditional techniques).

Is ITIL another Y2K?

[This article has been podcast]

There certainly are some strong similarities.

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