certification

What's wrong with multichoice exams for ITIL V3?

Submitted by skeptic on Tue, 2008-10-28 07:28

APMG and the ITIL Qualifications Board are insisting on using multi-choice exams to certify ITIL V3 competence for Intermediate and Expert level qualifications. We have discussed this already across the blog but allow me to summarise the arguments against it here.

COBIT Certified Service Manager: a cat amongst the ITIL pigeons

Submitted by skeptic on Tue, 2008-10-21 22:05

Here's hoping the upcoming (any day now, apparently) COBIT User's Guide for Service Managers is closely followed by a certification. Imagine "COBIT Certified Service Manager". Wouldn't that put a cat amongst the ITIL pigeons?

ITIL V3 Certification via online training is back on again

Submitted by skeptic on Mon, 2008-10-20 21:59

[This post has been rewritten. I got it wrong and it contained errors of fact. So one or two of the comments don't quite follow on from the revised text]

Call of a crow!!* What is going on in Castle ITIL? Is there a battle royal between vendor factions? The whole V3 Certification thing is lurching around like a pantomime donkey where the front guy has flatulence. e-learning is now in the syllabus (I am told but cannot confirm that it was not explicitly specified previously). This leads to a dire prediction for ATOs if Castle ITIL decides to cut out the middleman...

Excellent ITIL V2 and V3 certification training credits calculator

Submitted by skeptic on Fri, 2008-10-10 05:20

There is an excellent online credit calculator on APMG's ITIL Official Site that I hadn't noticed before (thanks to Rocky K.K. Lam) .

ITIL experts are elsewhere - The IT Skeptic

Submitted by skeptic on Sun, 2008-09-21 09:32
5:20 minutes (2.15 MB)

A podcast of the origninal post Give up on ITIL V3 training and certification - it is not going to change
Yet another unhappy camper prompted me to hammer on the cold stone walls of Castle ITIL once again, right over the blood-stains of last time I tried. But I won't. I give up. ITIL training and certification isn't going to change. It has been taken over by the money engine and is lost. The real experts are elsewhere.

Clever marketing

Submitted by skeptic on Sun, 2008-09-21 09:14

I seldom read vendor bumph. But just this once as I was cleaning out an old conference bag the headline of a flyer caught my eye. It is clever.

Give up on ITIL V3 training and certification - it is not going to change

Submitted by skeptic on Fri, 2008-09-05 20:49

This post has been podcast

Yet another unhappy camper prompted me to hammer on the cold stone walls of Castle ITIL once again, right over the blood-stains of last time I tried. But I won't. I give up. ITIL training and certification isn't going to change. It has been taken over by the money engine and is lost. The real experts are elsewhere.

the world of ITIL V3 certification and training

Submitted by skeptic on Tue, 2008-08-12 22:14

[updated February 2009]

Most readers of this blog know this stuff but certainly not all so here's the IT Skeptic's shaky understanding of the world of ITIL V3 certification. I welcome corrections and elaborations.

Foundation is the ONLY V3 exam that is going to be on Prometric

Submitted by skeptic on Sun, 2008-08-10 05:53

The IT Skeptic has confirmed pretty reliably that ITIL V3 Intermediate and Expert exams will NOT be available online without an associated training course. [updated: no it isn't. things changed between the start and end of August. Online training is back on!]

Feedback on the ITIL V3 manager's bridge exam

Submitted by skeptic on Sun, 2008-08-10 04:34

The ITIL V3 examinations are seriously flawed. "Subjective" and "multi-choice" don't go together.

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