certification

Who are the mysterious ITIL Qualifications Board?

Submitted by skeptic on Thu, 2008-07-10 21:49

Readers may vaguely be aware of an "ITIL Qualifications Board" but who knows anything about it? Who is on it? When does it meet? What is its charter? Where are the records? How much does it impact my life in ITSM?

ITIL V3 Intermediate exams - the money engine wins again

Submitted by skeptic on Sun, 2008-07-06 10:06

With the release of the new format for ITIL V3 Intermediate exams, once again APMG and the ITIL Qualifications Board have opted for maximising profitability and sellability of product for the ITIL Version 3 training industry over maximising the quality of the resulting trainee.

Just how does itSMF involve the members?

Submitted by skeptic on Sat, 2008-06-28 22:58

Just how does itSMF involve the members? What does itSMF International do for international communications? How did the ITIL Qualifications Board survey the ITIL "community"?

The people who govern ITIL qualifications - The IT Skeptic

Submitted by skeptic on Sun, 2008-06-08 10:01
4:56 minutes (1.99 MB)

A podcast of the original post The people who determine the future of ITIL training, qualifications and certification
Now that OGC have outsourced ITIL certification and trainer accreditation to APMG, a private for-profit company, let us look at the people who influence the shape of ITIL V3's slowly emerging qualifications system.

Controlling Application Development - The IT Skeptic

Submitted by skeptic on Sun, 2008-06-08 09:44
7:38 minutes (3.07 MB)

A podcast of the original post
How does IT Operations get control of "the other half"? How do we stop them chucking dead cats over the wall for us to own? It is pretty straightforward.

What is the big deal about ITIL Manager/Expert certificate? Wait until ITSM is a degree-level course.

Submitted by skeptic on Sun, 2008-06-01 03:36

Certifications in the IT industry are so wimpy that ITIL Manager's looks tough. But stack it up against any undergrad or postgrad IT degree and it is just a test. Perhaps one day soon there will be plenty of ITSM-related degrees for it to compete against and it won't count for much any more.

The people who determine the future of ITIL training, qualifications and certification

Submitted by skeptic on Thu, 2008-05-29 10:14

This post has been podcast
Now that OGC have outsourced ITIL certification and trainer accreditation to APMG, a private for-profit company, let us look at the people who influence the shape of ITIL V3's slowly emerging qualifications system.

The governing body advising APMG, the "senior examiners", is mostly made up of the biggest vendors. Check out the names:

Who Left ITIL in Charge of Legitimizing IT Practitioners?

Submitted by skeptic on Sat, 2008-05-24 06:49

There is an excellent blog post by Terry Doerscher over at planview.com that asks the question "Who Left ITIL in Charge of Legitimizing IT Practitioners?". It is a great read. So who did?

Syndicate content