certification

Another ITIL Examination Institute accredited by APMG

Submitted by skeptic on Mon, 2008-05-12 08:38

The EXIN-and-ASEB (British Computer Society) stranglehold on ITIL certification slips even further away with the accreditation of a sixth Examination Institute (EI) by APMG, the OGC's outsourced official accreditation body. This despite the fact that APMG remains embarassingly without its own accreditation withdrawn by the British Government for six months now.

ITIL V3 Certification / qualifications / training

Submitted by skeptic on Fri, 2008-04-04 10:16

Last updated 2nd December 2009

ISEB offers online ITIL exams - April Fools?

Submitted by skeptic on Wed, 2008-04-02 03:13

Perhaps the IT Skeptic is not the only one pulling an April Fools prank. The British Computer Society announced

IT professionals taking the BCS - ISEB ITIL V3 Foundation Exams can now take them online. The new facility enables students to sit their exam and receive their results on the same day.

But look in vain for any link in the announcement to take you to it.

passing multi choice exams - The IT Skeptic

Submitted by skeptic on Fri, 2008-03-14 09:04
5:59 minutes (2.41 MB)

A podcast of the original blog postITIL Certification: a technique for passing multiple-choice exams

Multiple-choice exams test how well someone can do multiple-choice exams. Depending on how well written the qustions are, they might also test some understanding of the topic ... or not. With good technique you can get a pretty good score with limited knowledge

ITIL exams dropped from Prometric: consider ISO20000 certification as an alternative?

Submitted by skeptic on Thu, 2008-03-06 09:00

The March edition of the IT Skeptic's newsletter, the Skeptical Informer, went out and it included the statement:

The certification industry still seems to have an attitude of "F*** the quality of teaching! Maximise profits!"

A little strong? That was before I knew that ITIL exams have been withdrawn from Prometric (a respected online provider of certifications). You should have heard me then! [Updated: now available again]

ITIL Certification: a technique for passing multiple-choice exams

Submitted by skeptic on Sat, 2008-03-01 20:41

Multiple-choice exams test how well someone can do multiple-choice exams. Depending on how well written the qustions are, they might also test some understanding of the topic ... or not. With good technique you can get a pretty good score with limited knowledge.

ITIL V3 sample exam question: is it just vague or plain wrong?

Submitted by skeptic on Fri, 2008-02-29 13:12

It is sample exam questions like this that give candidates the cold horrors.

What do the IT Skeptic readers feel about the ITIL v3 exams?

Submitted by skeptic on Tue, 2008-02-12 23:19

What do the IT Skeptic readers feel about the ITIL v3 exams? We polled you to find out.

Is ITIL Version 3 "Strategy Generation" a mystery process?

Submitted by skeptic on Tue, 2007-12-04 08:57

Perhaps readers can help out one of your fellows who is stuck on the ITIL Version 3 process "Strategy Generation".

The ITIL syllabus is rubbish because the world doesn't care about quality

Submitted by skeptic on Fri, 2007-10-26 09:28

The ITIL Version 3 Foundation syllabus is attacked as a joke: far too much content jammed into a timeframe compressed to meet marketing imperatives, jamming up to 25 in a room, covering topics of little relevance to the attendees and too lightly to be of any use anyway. Why? Because the world doesn't give a flying fox about Quality any more.

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