devops

Velocity through quality

ImageThe fundamental axiom of New Ways Of Working And Managing (NWOWAM, pronounced "wow, man!")is "Velocity Through Quality".

A layman's definition of Devops

I was asked for a 30 second elevator pitch in DevOps for a non-IT boss. Here's what I came up with. Have at it.

Agile is the approach of working with complex systems anywhere.
Lean is the approach of optimising the flow of work anywhere.
DevOps is the application of Agile and Lean to the acceleration of value work through IT.

Challenge the level of ceremony in process

Reduce the level of process and hand it to the people.

I've been involved in enough ITIL adoption efforts to know they don't all work. Mostly that is because they are done to people, not by people; and they micro manage people as clerical workers instead of empowering them as knowledge workers.

DevOps Balanced Scorecard Dashboard

Here is my DevOps Balanced Scorecard Dashboard

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The metrics are only examples of suggested topics. Any availability/stability/reliability metrics are good for Quality

The tension between velocity and agility

There is a tension between the higher levels of velocity which are achieved by extreme standardization and pursuing the manufacturing perfection; versus the agility and improvement - the ability to learn, experiment, and change - which comes from retaining flexibility and variance.

Don't go DevOps with a big bang

When I see organisations move to agile ways of working using a big bang approach I always wonder to myself just how profound a grasp of Agile they have.

And when I hear analysts recommending such an approach it is hard to understand where they come from.

Project management was the worst thing that ever happened to IT

When we impose fixed time, money, and deliverables, which is the classic project management formula, then the only variable available to a project manager is the quality of the outputs.

DevOps offers hope for the future of IT

I was speaking with one of the leading thinkers in DevOps who had come back from the Gartner conference depressed by the lack of insight exhibited by those there who are supposedly the leaders of our industry, and contrasting it to the innovation and excitement of the DevOps Enterprise Summit.

Devops rediscovering service management

[updated 15th Nov] There was a lot of "Ding!Dong! The wicked ITIL is dead!" in DevOps and Agile, but finally the DevOps world seems to be rediscovering the value of ITSM knowledge, culture, and capabilities (and vice versa: a visible increase in influence of DevOps on ITSM). This will take you a couple of hours to work through if you watch all the videos, but please do.

DevOps messes with your head - reprised

Last year I wrote about how DevOps messes with your head, or as we say down here, it does yer head in.

In the interim I have been adding more examples to the presentation which I shared.

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