Lead with DevOps

Submitted by skeptic on Wed, 2017-03-01 09:27

On Facebook group Back2ITSM, Daniel Breston asked a great question:

IT projects go away? #NoProjects

Submitted by skeptic on Sat, 2017-02-25 04:56

OK so IT project management won't go away entirely but it ceases to be the basis of our work.

Axelos legal bullies on the rampage

Submitted by skeptic on Wed, 2017-02-22 01:33

© Can Stock Photo Inc sumnersIt seems that Axelos's lawyers are no better than TSO's were: a bunch of idiot bullies.

Breaking the iron triangle of faster better cheaper

Submitted by skeptic on Wed, 2017-02-08 07:23

The iron triangle of faster better cheaper can be broken.

The lizard brain

Submitted by skeptic on Tue, 2017-02-07 00:57

The lizard brain is a colloquial term for the most basic parts of your brain.
We are primal animals. We dont interact with machines in the same way as we interact with humans.

Move from change control to change facilitation

Submitted by skeptic on Mon, 2017-01-30 08:27

ITSM Review quoted me from Pink16 as saying
"Change Management needs to move from Change control to Change facilitation”.
This is referring of course to IT operational Change Management.

A client challenged me as to how.
My answer: One Principle - Shift Left.

You can't improve a cog

Submitted by skeptic on Thu, 2017-01-19 08:45

I was advising somebody who had been tasked with improving a single process. I said that without a systemic improvement of all the processes and the technologies and the people around it, trying to improve one process is like trying to improve one cog in the machine.

ITIL exam market continues to shrink

Submitted by skeptic on Fri, 2017-01-06 23:46

It's not as if too many people really care anymore, but the ITIL market appears to continue to shrink.
I haven't kept an eye on the numbers for a while - having more important things to think about these days with DevOps - but a comment on this blog triggered me to go look again. Yup, still falling.

The IT engineering fallacy

Submitted by skeptic on Tue, 2017-01-03 05:10

There are some fundamental fallacies which have misled IT in the past and one of them is "the engineering fallacy", the false belief that we build IT systems like engineers build bridges.

Merry Christmas from the IT Skeptic

Submitted by skeptic on Sat, 2016-12-24 18:21

Merry Christmas and a happy New Year to all my readers and followers.
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I really appreciate you folks. Without your support there wouldn't be any point in this blog going on for over a decade.

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