New Ways of Working: Agile, Devops; do you get it?

Nothing is new and everything is new.
There is a change sweeping through our industry the like of which we have never seen before. Do you get it?

If you're treating your colleagues and clients as empowered adults who know more than you do about how to do the work...

Apocalyptic bullshit

Humans love miserable apocalyptic predictions, even when they are bullshit.

Lately a report published in Nature did the rounds on social media with headlines like

    Pacific plastic dump
    garbage dump
    more than twice the size of France
    Dumped Plastic Defiles Nature

Lessons the world took from ITIL

ITIL aspires to be customer-centric. If only the reality matched the aspiration. If only the main lesson people took away from ITIL was customer value. In practice I think the world takes away quite different lessons.

Here is a bunch of awful fallacies that the world actually took from ITIL:

ITIL processes aren't processes

Stuart Rance called out ITIL's dirty secret: they're not really processes. Stuart talks about how some things that ITIL calls a process are not a process.

Technology changes nothing.

Recently Damon Edwards said

In praise of silence

The modern person is more likely than not to be unable to cope with silence.
There has to be a sound-track to life. Ear buds. Musac. Stereo. TV. Deafening shops. Aircraft.

The workplace is the same.

The tension between velocity and agility

There is a tension between the higher levels of velocity which are achieved by extreme standardization and pursuing the manufacturing perfection; versus the agility and improvement - the ability to learn, experiment, and change - which comes from retaining flexibility and variance.

Don't go DevOps with a big bang

When I see organisations move to agile ways of working using a big bang approach I always wonder to myself just how profound a grasp of Agile they have.

And when I hear analysts recommending such an approach it is hard to understand where they come from.

Project management was the worst thing that ever happened to IT

When we impose fixed time, money, and deliverables, which is the classic project management formula, then the only variable available to a project manager is the quality of the outputs.

DevOps offers hope for the future of IT

I was speaking with one of the leading thinkers in DevOps who had come back from the Gartner conference depressed by the lack of insight exhibited by those there who are supposedly the leaders of our industry, and contrasting it to the innovation and excitement of the DevOps Enterprise Summit.

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