Personal attacks will be edited.

Allow me to remind readers that this blog exists to debate facts, events and statements, not personalities.
if you are incapable of civilised debate, go somewhere else. The web is full of safe places for people who want to throw insults anonymously - this isn't one of them.

Paint it yellow! Living in a world of numbers. From "Triumph of the Airheads"

Today's quote comes to us from Triumph Of The Airheads, and The Retreat From Commonsense, a wonderful book by Shelley Gare, an Australian journalist.

Magic happens. BMC promise some magic ITIL.

People want to believe that "magic happens" [why is that bumper sticker so often on cars that look like not much magic happened to them?]. Vendors know this and exploit it by selling magic.

BMC's Ken Turbitt recently put out a paper "can you really get ITIL out of the box?"

Why the IT Skeptic site exists

Since the IT Skeptic is banging on about transparency, I thought a disclosure of this site's motivations might be in order. There is an agenda here which, whilst not hidden, has not been discussed.

I want to be an internet entrepreneur. In the past 18 months I have been on a tremendous learning curve to acquire all the social, business and technical knowledge and skills required to do this.

itSMF global members/sponsors: dropping your pants is not a good business model

This article has been podcast

One correction to my recent itSMF revenue guesstimates. There are currently six global members (read: sponsors) not eight [and now this article is corrected again: there are SIX not five. Will the global sponsors please stand still... no my error this time].

I had a woo woo moment when I saw this - I could have sworn there were eight there when I looked the other day. It could be that it was updated very recently or it could be we see what we expect to see.

Thank heavens for Google cache: I'm not going potty.

ITIL V3 Certification points system: the magic number 21.5

[This post is out-dated now: see here for the latest news on certification.]

Many readers will be aware that the new ITIL Version 3 certification scheme requires 22 points for a Diploma (the old masters'/managers' certification). So what a surprise that V2 Service Manager plus Bridge course end up with a score of 21.5.

Financial transparency of the itSMF: let's have some.

This article has been podcast

The IT Skeptic estimates itSMF International, the "not-for-profit" governing body separate from the 40+ local chapters but owned by the members, turns over somewhere approaching a million dollars annually. They do this without any public reporting of their finances, as far as I can tell.

My first ITIL spam. ITSM is going to the dogs.

As one more item in the growing pile of evidence that the ITIL community has become the ITIL industry - that professional decorum is giving way to avarice - I just received my first ITIL spam. Whilst it makes a change from modifying my reproductive capabilities, it is none the less spam, and the fact that it comes from a reputable company is all the more disappointing.

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