A suggested improvement to itSMF USA Bylaws |
2008-06-20 |
2 |
"IT has no respect for nor understanding of customers and users" |
2008-06-20 |
1 |
ITIL V3: where's the portal? |
2008-06-19 |
3 |
Sorry about the outages over the last 24 hours |
2008-06-19 |
1 |
My company's (or client's) status on CMDB (as defined by ITIL) is |
2008-06-16 |
0 |
Am I wrong about CMDB? |
2008-06-16 |
4 |
The community must police digital theft on the internet |
2008-06-15 |
1 |
ITIL is a useful reference model but not an implementation model |
2008-06-15 |
1 |
How to win your ITIL business case |
2008-06-15 |
1 |
Risk Management - the lost process of ITIL V3 |
2008-06-13 |
2 |
Sad news: I've been ripped off by a major vendor |
2008-06-12 |
2 |
im so xcited by the iPhone |
2008-06-11 |
1 |
Crap Factoid Alert: "ITIL is non-proprietary" |
2008-06-10 |
1 |
Everyone is off in their own little worlds: ITIL isn't the only parochial one |
2008-06-10 |
0 |
The Queen of ITIL |
2008-06-09 |
2 |
Weaknesses of ITIL business cases |
2008-06-09 |
4 |
ISO38500 may be too late; the word "governance" is rapidly equalling "management" |
2008-06-07 |
1 |
A better name for IT is "Business Improvement and Information" |
2008-06-07 |
5 |
Crap Factoid alert: Fifty percent of all CMDB projects fail due to inadequate planning. |
2008-06-03 |
0 |
Happy Birthday ITIL V3, my how you have ... grown? |
2008-06-03 |
1 |
Great article about CMDB |
2008-06-03 |
0 |
Quote of the day |
2008-06-03 |
0 |
The keys to a strong ITIL business case |
2008-06-02 |
1 |
Be a good netizen: report those Crap Factoids |
2008-06-01 |
3 |
What is the big deal about ITIL Manager/Expert certificate? Wait until ITSM is a degree-level course. |
2008-06-01 |
2 |
Right now my organisation's involvement with ISO/IEC 20000 is: |
2008-05-30 |
2 |
Another chance to meet the IT Skeptic |
2008-05-30 |
2 |
The people who determine the future of ITIL training, qualifications and certification |
2008-05-29 |
2 |
Controlling Application Development |
2008-05-27 |
2 |
ITIL V3 Application Management is a skinny little weakling |
2008-05-27 |
1 |
ITIL and ASL: divorced bodies of knowledge. How ITIL V3 failed to ask the experts. |
2008-05-26 |
3 |
Vendors involved in itSMF: good for ITIL or not? |
2008-05-26 |
1 |
ITIL business case: does it stack up? |
2008-05-26 |
1 |
Warning don't try ITIL V3's SKMS at work |
2008-05-25 |
1 |
Who Left ITIL in Charge of Legitimizing IT Practitioners? |
2008-05-24 |
0 |
ITIL business cases: how to nail it |
2008-05-22 |
1 |
How do you feel about the new arrangement of links for each node on this blog? ("read more", "next", "add a comment" etc) |
2008-05-22 |
0 |
ITIL V3 has a bet each way: proven guidance and bleeding edge thought-leadership, but how to tell? |
2008-05-21 |
1 |
The soundtrack to the IT Skeptic blog |
2008-05-18 |
1 |
While ITIL V2 CMDB was silly, ITIL V3 SKMS is totally absurd |
2008-05-18 |
1 |
The CMDB Federation proceeeds at its usual glacial pace |
2008-05-17 |
2 |
The grey area between governance and management |
2008-05-17 |
1 |
Free ICT Governance collection of articles for download |
2008-05-17 |
2 |
Six whining business cases arguments that are not compelling |
2008-05-15 |
1 |
ITILearner |
2008-05-14 |
1 |
Three reasons why ISO20000 certification is NOT ITIL V3 certification |
2008-05-14 |
6 |
Business case: if you can't find the money |
2008-05-13 |
3 |
APMG got its accreditation back |
2008-05-12 |
4 |
Will ISO9000 absorb or displace ITIL? |
2008-05-12 |
1 |
Another ITIL Examination Institute accredited by APMG |
2008-05-12 |
1 |
ITIL business case: find the money |
2008-05-11 |
3 |
IT Governance ISO standard in publication for end of May release |
2008-05-11 |
0 |
Which ITIL3 books do you use most? Is there a useful subset? |
2008-05-10 |
3 |
OGC rebranding comes apart, so to speak |
2008-05-09 |
4 |
New subscription system for the IT Skeptic website |
2008-05-09 |
0 |
An IT Skeptic book review: Foundations of ITSM based on ITIL V3 |
2008-05-09 |
2 |
OGC publish a useless Lifecycle Process Model for ITIL V3 |
2008-05-09 |
1 |
Where the IT Skeptic has been |
2008-05-07 |
2 |
Big uncle: policies and controls for security systems |
2008-05-07 |
1 |
Big Uncle: the total lack of privacy in electronic communications |
2008-04-29 |
3 |
Why Crap Factoids get believed |
2008-04-26 |
1 |
Big Uncle: looking for the needle in the security data haystack |
2008-04-26 |
1 |
The Netherlands is an unusual country |
2008-04-23 |
1 |
Minor crap factoid spotted: "nearly half consider ITIL very critical to achieving their goals" |
2008-04-20 |
1 |
Big Uncle: ceding privacy for security in our daily lives |
2008-04-20 |
2 |
Big Brother vs. Big Uncle; the opposing sides of the loss of privacy to security systems |
2008-04-15 |
1 |
Gullibility: the extraordinary spread of crap factoids on the internet |
2008-04-15 |
1 |
They can't be freekin' serious: twenty kilo-bucks for a set of ITIL process maps |
2008-04-14 |
4 |
Big Uncle: what is “normal” privacy? |
2008-04-14 |
2 |
Big Uncle: benevolent security. The positive side of the loss of privacy |
2008-04-13 |
1 |
Analyst crap factoids as memes: nobody thinks any more |
2008-04-12 |
2 |
The IT Skeptic does not condone IP theft |
2008-04-12 |
1 |
Recent articles by the IT Skeptic |
2008-04-12 |
0 |
Linky love |
2008-04-10 |
2 |
IT analysts produce crap - what to look for in analyst "research" |
2008-04-09 |
3 |
Life imitates art: the IT Skeptic's April Fool comes true on the same day! |
2008-04-06 |
0 |
The IT Skeptic's Solid Gold Hits, Volume 1 - selected quotes |
2008-04-04 |
3 |
The IT Skeptic's first public appearance: "The most unbalanced team you can currently find…" |
2008-04-02 |
2 |
ISEB offers online ITIL exams - April Fools? |
2008-04-02 |
2 |
NASA employs ITIL to provide fully automated lights-out IT operations for all future space missions |
2008-04-01 |
1 |
ITIL V3 Key Element Guides now available |
2008-04-01 |
1 |
Prometric lists ITIL V3 Foundation exams again ... for ISEB this time! |
2008-03-31 |
1 |
DNS problem fixed on www.itskeptic.org |
2008-03-31 |
3 |
The future of IT is Governance, Service and Assurance: The Seventh Vision revised |
2008-03-29 |
2 |
25... no, 26 errors you need to know about in the ITIL Version 3 books |
2008-03-27 |
2 |
Crap Factoid Alert: "Two-thirds of companies around the globe are using ITIL" |
2008-03-25 |
2 |
What Governance Isn't |
2008-03-19 |
1 |
Change to the way this blog works: BOKKEs displayed |
2008-03-14 |
1 |
Here are two corrections to diagrams in the ITIL Version 3 core books |
2008-03-12 |
3 |
Has there been a second edition of ITIL V3 or not? |
2008-03-11 |
4 |
ITIL is copyright: use of quotations and extracts |
2008-03-06 |
3 |
ITIL exams dropped from Prometric: consider ISO20000 certification as an alternative? |
2008-03-06 |
5 |
Comments from the IT Skeptic blog, February 2008 |
2008-03-04 |
2 |
itSMF International launches new website |
2008-03-03 |
2 |
ITIL Certification: a technique for passing multiple-choice exams |
2008-03-01 |
2 |
ITIL V3 sample exam question: is it just vague or plain wrong? |
2008-02-29 |
3 |
Community, Activity, Environment: put the main effort into changing the people and culture instead of twiddling with tools |
2008-02-26 |
3 |
The new best book for introducing yourself to ITIL V3 |
2008-02-24 |
1 |
The IT Skeptic's ITIL News Feed |
2008-02-23 |
2 |
ISO20000 gives ITIL the balls it needs to be successful |
2008-02-20 |
2 |
Coming up for 2008 on the IT Skeptic website |
2008-02-19 |
3 |
how to treat hosted applications in the ITIL service catalogue |
2008-02-16 |
3 |
Define ITIL for the IT layman |
2008-02-15 |
2 |
What do the IT Skeptic readers feel about the ITIL v3 exams? |
2008-02-12 |
1 |
Beyond the 7-minute attention span: getting management interested in ITIL (or anything) |
2008-02-11 |
3 |
In 2008, do you want this blog to continue to report on Service Management politics, scandals and dirty deeds? |
2008-02-10 |
1 |
What does it mean to "implement" or "do" ITIL? |
2008-02-10 |
2 |
Which is the best way to buy ITIL version 3: as books, PDFs or online subscription? The IT Skeptic makes a choice. |
2008-02-07 |
3 |
How to use this website |
2008-02-06 |
2 |
Three months later, APMG accreditation still suspended |
2008-02-06 |
1 |
HelpDesk Institute sold to United Business Media: what does this mean for ITSM and ITIL? |
2008-02-04 |
1 |
itSMFI new website and new Board portfolios |
2008-01-30 |
1 |
ITIL vs. COBIT, ISO20000 et al, and itSMF's role in promoting them. |
2008-01-30 |
1 |
Perhaps one day Service Management will become a universal discipline: ITIL 4? |
2008-01-30 |
1 |
Gearing up for the new year ahead: what would readers most like to see from the IT Skeptic in 2008? |
2008-01-29 |
0 |
What I did in my summer holidays |
2008-01-26 |
2 |
Privacy is dead - get over it. |
2008-01-22 |
5 |
The blogging bubble |
2008-01-20 |
2 |
itSMF International announce the election of Ken Wendle to the Executive Board |
2008-01-06 |
2 |
itSMF and ISACA: like chalk and cheese. |
2008-01-05 |
1 |
the IT Skeptic's New Year's Resolutions |
2008-01-04 |
2 |
Announcing the IT Skeptic Awards for 2007 |
2007-12-31 |
2 |
Merry Christmas from the IT Skeptic |
2007-12-25 |
1 |
A dozen IT Service Management and ITIL Forums |
2007-12-15 |
5 |
itSMF International launch an online discussion forum. |
2007-12-12 |
1 |
ITIL is the hitchhiker's guide, COBIT is the encyclopaedia |
2007-12-07 |
2 |
Is ITIL Version 3 "Strategy Generation" a mystery process? |
2007-12-04 |
1 |
Five reasons ITIL Version 3 is not "Best Practice" |
2007-11-29 |
3 |
Great myths of ITIL #1: "You can't manage what you can't measure". |
2007-11-25 |
5 |
itSMF publish their list of ITIL Version 3 processes |
2007-11-15 |
3 |
The role vendors play in the ITIL community |
2007-11-11 |
2 |
Voting for itSMF UK AGM |
2007-11-10 |
0 |
Malcolm Fry swaps sides |
2007-11-10 |
1 |
Good advice for those on the receiving end of the IT Skeptic's comments |
2007-11-08 |
1 |
The ITIL world descends into farce |
2007-11-08 |
4 |
The itSMF voting saga: who is Julie Linden? |
2007-11-05 |
3 |
When will ITIL wake up that Service Desk is about Requests not Incidents? |
2007-11-02 |
0 |
APMG look set for some spectacular acrobatics over ITIL accreditation |
2007-10-29 |
4 |
The ITIL syllabus is rubbish because the world doesn't care about quality |
2007-10-26 |
5 |
Important ITIL certification news: APMG's accreditation by UKAS has been suspended |
2007-10-25 |
1 |
ITIL's value statement to the business |
2007-10-25 |
1 |
Waiting for ITIL3 training may not have been the right decision |
2007-10-23 |
2 |
itSMF has the mix right (for now): ITSM=ITIL |
2007-10-22 |
0 |
the itSMF show is more fun than Harry Potter |
2007-10-20 |
0 |
Results of itSMF International Board election |
2007-10-18 |
0 |
ITIL3 is on the way to being a fully-fledged fad |
2007-10-16 |
2 |
Sizzling criticism of the ITIL Version 3 Foundation exam |
2007-10-14 |
1 |
Don't swim against the tide: ten alternatives to itSMF for ITIL practitioners |
2007-10-12 |
0 |
I have personally attended an ITIL Version 3 training course and I feel about the EXAM... |
2007-10-09 |
1 |
the dropping of ITIL Version 2 certification, training, and publications |
2007-10-07 |
4 |