Directory of blog entries

Title Date Createdsort icon Hits today
A suggested improvement to itSMF USA Bylaws 2008-06-20 2
"IT has no respect for nor understanding of customers and users" 2008-06-20 1
ITIL V3: where's the portal? 2008-06-19 3
Sorry about the outages over the last 24 hours 2008-06-19 1
My company's (or client's) status on CMDB (as defined by ITIL) is 2008-06-16 0
Am I wrong about CMDB? 2008-06-16 4
The community must police digital theft on the internet 2008-06-15 1
ITIL is a useful reference model but not an implementation model 2008-06-15 1
How to win your ITIL business case 2008-06-15 1
Risk Management - the lost process of ITIL V3 2008-06-13 2
Sad news: I've been ripped off by a major vendor 2008-06-12 2
im so xcited by the iPhone 2008-06-11 1
Crap Factoid Alert: "ITIL is non-proprietary" 2008-06-10 1
Everyone is off in their own little worlds: ITIL isn't the only parochial one 2008-06-10 0
The Queen of ITIL 2008-06-09 2
Weaknesses of ITIL business cases 2008-06-09 4
ISO38500 may be too late; the word "governance" is rapidly equalling "management" 2008-06-07 1
A better name for IT is "Business Improvement and Information" 2008-06-07 5
Crap Factoid alert: Fifty percent of all CMDB projects fail due to inadequate planning. 2008-06-03 0
Happy Birthday ITIL V3, my how you have ... grown? 2008-06-03 1
Great article about CMDB 2008-06-03 0
Quote of the day 2008-06-03 0
The keys to a strong ITIL business case 2008-06-02 1
Be a good netizen: report those Crap Factoids 2008-06-01 3
What is the big deal about ITIL Manager/Expert certificate? Wait until ITSM is a degree-level course. 2008-06-01 2
Right now my organisation's involvement with ISO/IEC 20000 is: 2008-05-30 2
Another chance to meet the IT Skeptic 2008-05-30 2
The people who determine the future of ITIL training, qualifications and certification 2008-05-29 2
Controlling Application Development 2008-05-27 2
ITIL V3 Application Management is a skinny little weakling 2008-05-27 1
ITIL and ASL: divorced bodies of knowledge. How ITIL V3 failed to ask the experts. 2008-05-26 3
Vendors involved in itSMF: good for ITIL or not? 2008-05-26 1
ITIL business case: does it stack up? 2008-05-26 1
Warning don't try ITIL V3's SKMS at work 2008-05-25 1
Who Left ITIL in Charge of Legitimizing IT Practitioners? 2008-05-24 0
ITIL business cases: how to nail it 2008-05-22 1
How do you feel about the new arrangement of links for each node on this blog? ("read more", "next", "add a comment" etc) 2008-05-22 0
ITIL V3 has a bet each way: proven guidance and bleeding edge thought-leadership, but how to tell? 2008-05-21 1
The soundtrack to the IT Skeptic blog 2008-05-18 1
While ITIL V2 CMDB was silly, ITIL V3 SKMS is totally absurd 2008-05-18 1
The CMDB Federation proceeeds at its usual glacial pace 2008-05-17 2
The grey area between governance and management 2008-05-17 1
Free ICT Governance collection of articles for download 2008-05-17 2
Six whining business cases arguments that are not compelling 2008-05-15 1
ITILearner 2008-05-14 1
Three reasons why ISO20000 certification is NOT ITIL V3 certification 2008-05-14 6
Business case: if you can't find the money 2008-05-13 3
APMG got its accreditation back 2008-05-12 4
Will ISO9000 absorb or displace ITIL? 2008-05-12 1
Another ITIL Examination Institute accredited by APMG 2008-05-12 1
ITIL business case: find the money 2008-05-11 3
IT Governance ISO standard in publication for end of May release 2008-05-11 0
Which ITIL3 books do you use most? Is there a useful subset? 2008-05-10 3
OGC rebranding comes apart, so to speak 2008-05-09 4
New subscription system for the IT Skeptic website 2008-05-09 0
An IT Skeptic book review: Foundations of ITSM based on ITIL V3 2008-05-09 2
OGC publish a useless Lifecycle Process Model for ITIL V3 2008-05-09 1
Where the IT Skeptic has been 2008-05-07 2
Big uncle: policies and controls for security systems 2008-05-07 1
Big Uncle: the total lack of privacy in electronic communications 2008-04-29 3
Why Crap Factoids get believed 2008-04-26 1
Big Uncle: looking for the needle in the security data haystack 2008-04-26 1
The Netherlands is an unusual country 2008-04-23 1
Minor crap factoid spotted: "nearly half consider ITIL very critical to achieving their goals" 2008-04-20 1
Big Uncle: ceding privacy for security in our daily lives 2008-04-20 2
Big Brother vs. Big Uncle; the opposing sides of the loss of privacy to security systems 2008-04-15 1
Gullibility: the extraordinary spread of crap factoids on the internet 2008-04-15 1
They can't be freekin' serious: twenty kilo-bucks for a set of ITIL process maps 2008-04-14 4
Big Uncle: what is “normal” privacy? 2008-04-14 2
Big Uncle: benevolent security. The positive side of the loss of privacy 2008-04-13 1
Analyst crap factoids as memes: nobody thinks any more 2008-04-12 2
The IT Skeptic does not condone IP theft 2008-04-12 1
Recent articles by the IT Skeptic 2008-04-12 0
Linky love 2008-04-10 2
IT analysts produce crap - what to look for in analyst "research" 2008-04-09 3
Life imitates art: the IT Skeptic's April Fool comes true on the same day! 2008-04-06 0
The IT Skeptic's Solid Gold Hits, Volume 1 - selected quotes 2008-04-04 3
The IT Skeptic's first public appearance: "The most unbalanced team you can currently find…" 2008-04-02 2
ISEB offers online ITIL exams - April Fools? 2008-04-02 2
NASA employs ITIL to provide fully automated lights-out IT operations for all future space missions 2008-04-01 1
ITIL V3 Key Element Guides now available 2008-04-01 1
Prometric lists ITIL V3 Foundation exams again ... for ISEB this time! 2008-03-31 1
DNS problem fixed on www.itskeptic.org 2008-03-31 3
The future of IT is Governance, Service and Assurance: The Seventh Vision revised 2008-03-29 2
25... no, 26 errors you need to know about in the ITIL Version 3 books 2008-03-27 2
Crap Factoid Alert: "Two-thirds of companies around the globe are using ITIL" 2008-03-25 2
What Governance Isn't 2008-03-19 1
Change to the way this blog works: BOKKEs displayed 2008-03-14 1
Here are two corrections to diagrams in the ITIL Version 3 core books 2008-03-12 3
Has there been a second edition of ITIL V3 or not? 2008-03-11 4
ITIL is copyright: use of quotations and extracts 2008-03-06 3
ITIL exams dropped from Prometric: consider ISO20000 certification as an alternative? 2008-03-06 5
Comments from the IT Skeptic blog, February 2008 2008-03-04 2
itSMF International launches new website 2008-03-03 2
ITIL Certification: a technique for passing multiple-choice exams 2008-03-01 2
ITIL V3 sample exam question: is it just vague or plain wrong? 2008-02-29 3
Community, Activity, Environment: put the main effort into changing the people and culture instead of twiddling with tools 2008-02-26 3
The new best book for introducing yourself to ITIL V3 2008-02-24 1
The IT Skeptic's ITIL News Feed 2008-02-23 2
ISO20000 gives ITIL the balls it needs to be successful 2008-02-20 2
Coming up for 2008 on the IT Skeptic website 2008-02-19 3
how to treat hosted applications in the ITIL service catalogue 2008-02-16 3
Define ITIL for the IT layman 2008-02-15 2
What do the IT Skeptic readers feel about the ITIL v3 exams? 2008-02-12 1
Beyond the 7-minute attention span: getting management interested in ITIL (or anything) 2008-02-11 3
In 2008, do you want this blog to continue to report on Service Management politics, scandals and dirty deeds? 2008-02-10 1
What does it mean to "implement" or "do" ITIL? 2008-02-10 2
Which is the best way to buy ITIL version 3: as books, PDFs or online subscription? The IT Skeptic makes a choice. 2008-02-07 3
How to use this website 2008-02-06 2
Three months later, APMG accreditation still suspended 2008-02-06 1
HelpDesk Institute sold to United Business Media: what does this mean for ITSM and ITIL? 2008-02-04 1
itSMFI new website and new Board portfolios 2008-01-30 1
ITIL vs. COBIT, ISO20000 et al, and itSMF's role in promoting them. 2008-01-30 1
Perhaps one day Service Management will become a universal discipline: ITIL 4? 2008-01-30 1
Gearing up for the new year ahead: what would readers most like to see from the IT Skeptic in 2008? 2008-01-29 0
What I did in my summer holidays 2008-01-26 2
Privacy is dead - get over it. 2008-01-22 5
The blogging bubble 2008-01-20 2
itSMF International announce the election of Ken Wendle to the Executive Board 2008-01-06 2
itSMF and ISACA: like chalk and cheese. 2008-01-05 1
the IT Skeptic's New Year's Resolutions 2008-01-04 2
Announcing the IT Skeptic Awards for 2007 2007-12-31 2
Merry Christmas from the IT Skeptic 2007-12-25 1
A dozen IT Service Management and ITIL Forums 2007-12-15 5
itSMF International launch an online discussion forum. 2007-12-12 1
ITIL is the hitchhiker's guide, COBIT is the encyclopaedia 2007-12-07 2
Is ITIL Version 3 "Strategy Generation" a mystery process? 2007-12-04 1
Five reasons ITIL Version 3 is not "Best Practice" 2007-11-29 3
Great myths of ITIL #1: "You can't manage what you can't measure". 2007-11-25 5
itSMF publish their list of ITIL Version 3 processes 2007-11-15 3
The role vendors play in the ITIL community 2007-11-11 2
Voting for itSMF UK AGM 2007-11-10 0
Malcolm Fry swaps sides 2007-11-10 1
Good advice for those on the receiving end of the IT Skeptic's comments 2007-11-08 1
The ITIL world descends into farce 2007-11-08 4
The itSMF voting saga: who is Julie Linden? 2007-11-05 3
When will ITIL wake up that Service Desk is about Requests not Incidents? 2007-11-02 0
APMG look set for some spectacular acrobatics over ITIL accreditation 2007-10-29 4
The ITIL syllabus is rubbish because the world doesn't care about quality 2007-10-26 5
Important ITIL certification news: APMG's accreditation by UKAS has been suspended 2007-10-25 1
ITIL's value statement to the business 2007-10-25 1
Waiting for ITIL3 training may not have been the right decision 2007-10-23 2
itSMF has the mix right (for now): ITSM=ITIL 2007-10-22 0
the itSMF show is more fun than Harry Potter 2007-10-20 0
Results of itSMF International Board election 2007-10-18 0
ITIL3 is on the way to being a fully-fledged fad 2007-10-16 2
Sizzling criticism of the ITIL Version 3 Foundation exam 2007-10-14 1
Don't swim against the tide: ten alternatives to itSMF for ITIL practitioners 2007-10-12 0
I have personally attended an ITIL Version 3 training course and I feel about the EXAM... 2007-10-09 1
the dropping of ITIL Version 2 certification, training, and publications 2007-10-07 4