Do you know the professional recognition of individuals in Service Management Institute, a.k.a. prISM? |
2014-10-27 |
2 |
Do you know what value the business wants? |
2008-09-18 |
3 |
Do you need to do ITIL? Wrong question |
2008-10-03 |
2 |
Do you promise not to tell? |
2010-09-02 |
3 |
Does a cloud computing infrastructure obviate the need for IT Service Management systems? |
2009-08-02 |
2 |
Does DevOps eliminate any ITSM processes? |
2018-04-18 |
2 |
Does ISACA offer value to its real members? |
2014-09-07 |
3 |
Does ITIL explain the difference between an Alert and an Event? |
2011-09-24 |
13 |
Does ITIL V3 Intermediate certification need reform? |
2009-08-02 |
2 |
does the ITIL3 Foundation Bridging syllabus still need some editing? |
2007-08-09 |
0 |
Don't do it here |
2011-03-17 |
4 |
don't expect technology to alter the way business is run |
2008-08-13 |
2 |
Don't fall for the demo: an asset database with bells and whistles is not a CMDB |
2006-08-13 |
2 |
Don't get het up about ITIL V3 qualifications scheme; it is still a work in progress |
2007-06-21 |
2 |
Don't go DevOps with a big bang |
2018-01-26 |
3 |
Don't reorg for DevOps |
2016-07-02 |
3 |
Don't run IT as a business, run it as part of the business |
2011-03-08 |
2 |
Don't swim against the tide: ten alternatives to itSMF for ITIL practitioners |
2007-10-12 |
0 |
Don't try to change culture |
2014-07-05 |
2 |
Dont blame the tool: squeeze the asset, fix the behaviour |
2014-10-06 |
3 |
Doubting that automation really reduces errors |
2010-06-08 |
3 |
Dreaming on a cloud - migration as an obstacle to cloud computing: an IT Skeptic Special Report |
2009-03-18 |
5 |
EasyVista HIGH danger Crap Factoid alert |
2010-11-30 |
2 |
EasyVista release Category 2 cluster of ITSM crap factoids |
2010-07-07 |
2 |
Eating the elephant |
2016-08-30 |
0 |
Eating the ITIL elephant one leg at a time |
2012-04-05 |
5 |
Egg on face from the ITIL Refresh Refresh: we can do better at reviewing bodies of work |
2009-09-20 |
2 |
EMA CMDB research: where's the wave? |
2008-08-24 |
3 |
email is not communication |
2008-06-25 |
2 |
emerging trends and themes of IT Service Management |
2010-05-07 |
2 |
Empowering the hopeless |
2013-10-07 |
0 |
Ensuring the service catalogue gets used |
2010-06-02 |
1 |
Establish a name for yourself as a thought-leader in ITSM |
2007-08-28 |
2 |
Even Gartner say ITIL adoption is limited and falling |
2010-07-17 |
2 |
Event Management best practices |
2011-06-01 |
7 |
Every Cloud has a silver bullet to kill the dreaded ITIL |
2010-11-18 |
2 |
Every word in the thesaurus: how to distinguish between PinkVerify and ITIL compliance |
2006-12-01 |
1 |
Everyone is off in their own little worlds: ITIL isn't the only parochial one |
2008-06-10 |
0 |
everything the IT Skeptic can find out about ITIL Version 3 on one page |
2007-05-22 |
1 |
Evolution not revolution |
2012-11-11 |
0 |
Examining the 2012 Gartner Magic Quadrant for Service Desk |
2012-09-08 |
7 |
Excellent analysis of how software vendors violate the customer relationship |
2009-05-06 |
5 |
Excellent customer service: weapon or burden? |
2009-08-21 |
3 |
Excellent ITIL V2 and V3 certification training credits calculator |
2008-10-10 |
1 |
Executive support and rabbit stew |
2010-03-14 |
2 |
EXIN exam delays |
2009-05-21 |
2 |
EXIN runs a poll on the future of ITIL V2 |
2008-10-20 |
2 |
Fads in IT |
2006-05-21 |
2 |
Fast track to ITIL V3 Expert |
2009-06-29 |
7 |
Feedback on the ITIL V3 manager's bridge exam |
2008-08-10 |
4 |
Financial transparency of the itSMF: let's have some. |
2007-06-12 |
2 |
Firescope provides a Crap Factoids bonus - a whole collection of them |
2010-03-04 |
3 |
Firing people is always a last resort. |
2019-02-07 |
2 |
Five reasons ITIL Version 3 is not "Best Practice" |
2007-11-29 |
3 |
Five reasons not to rush into ITIL Version 3 |
2007-09-14 |
1 |
Five things to remember about social media titles |
2010-07-20 |
3 |
Fix change not ITIL |
2014-02-06 |
3 |
FMail vs GMail: a skeptical view of Facebook and Google email |
2010-11-14 |
6 |
For a monthly newsletter, The Skeptical Informer is |
2007-03-11 |
1 |
For all you vendors out there |
2010-09-07 |
5 |
For those who have NOT yet bought the IT Skeptic's book Introduction to Real ITSM, why not? |
2009-03-11 |
1 |
For users of the IT Skeptic's podcasts: I find the podcasts' style/delivery ... |
2007-03-05 |
2 |
For your organisation (or client) do you think "IT is unable to specify the Value required by the business"? |
2008-09-16 |
2 |
Forget the Fullstack |
2019-09-15 |
4 |
Foundation is the ONLY V3 exam that is going to be on Prometric |
2008-08-10 |
1 |
Fourth anniversary of the IT Skeptic |
2010-05-15 |
1 |
Fractured Agile |
2019-09-02 |
3 |
Frameworks they are a Changin |
2010-10-27 |
5 |
Free ICT Governance collection of articles for download |
2008-05-17 |
2 |
Free IT magazines |
2008-08-28 |
1 |
Free ITIL® |
2011-01-25 |
5 |
Free PRINCE2 practice exams - a list of sources on the internet |
2011-07-11 |
9 |
Gearing up for the new year ahead: what would readers most like to see from the IT Skeptic in 2008? |
2008-01-29 |
0 |
Get it straight: CMDB can not be auto-discovered |
2006-08-13 |
3 |
Get out more |
2013-08-13 |
1 |
Get out of the way |
2016-09-28 |
3 |
Getting IT development to support production - a people problem |
2011-03-03 |
3 |
Give up on ITIL V3 training and certification - it is not going to change |
2008-09-05 |
5 |
Go tell it at the conference |
2017-10-29 |
4 |
Good advice for those on the receiving end of the IT Skeptic's comments |
2007-11-08 |
1 |
Good practice and best practice |
2010-08-28 |
6 |
Google enters the fitness device market |
2015-03-31 |
2 |
Google Project DriveL will revolutionise online discussions and debates |
2013-03-31 |
3 |
Google rots your brains |
2008-08-18 |
3 |
Google to introduce subscription charges for Gmail |
2014-03-31 |
3 |
Google Trends is always interesting |
2008-09-24 |
3 |
Governance directives as input to ITIL |
2009-10-28 |
6 |
Governance support |
2009-12-09 |
2 |
Governors govern |
2012-06-04 |
3 |
Great article about CMDB |
2008-06-03 |
0 |
Great DevOps articles |
2016-08-18 |
1 |
Great DevOps books to read |
2016-07-14 |
6 |
Great insights into process |
2009-02-07 |
1 |
Great myths of ITIL #1: "You can't manage what you can't measure". |
2007-11-25 |
5 |
Great paper on failure of complex systems |
2009-10-26 |
5 |
Green IT isn't about saving the planet |
2010-05-03 |
6 |
Green IT: dolphin-free computing |
2008-09-18 |
4 |
Green sustainable IT is a sop to middle class consciences |
2012-09-13 |
2 |
Greetings from Tuatapere |
2015-12-30 |
0 |
GrokLaw tantrum |
2013-08-21 |
2 |
Gullibility |
2009-04-25 |
4 |
Gullibility: the extraordinary spread of crap factoids on the internet |
2008-04-15 |
1 |
Happy 13th Birthday to me |
2019-05-16 |
3 |
Happy Birthday ITIL V3, my how you have ... grown? |
2008-06-03 |
1 |
Has there been a second edition of ITIL V3 or not? |
2008-03-11 |
4 |
has there been any change to the ITIL V3 books? |
2009-09-05 |
1 |
Headroom |
2019-05-15 |
2 |
Hear and meet the IT Skeptic |
2012-08-27 |
0 |
Hear the The IT Skeptic speak about Standard+Case on an exciting new 24 hour world-wide online conference |
2012-09-04 |
4 |
Hello to PINK14 and TFT14 attendees |
2014-02-14 |
1 |
HelpDesk Institute sold to United Business Media: what does this mean for ITSM and ITIL? |
2008-02-04 |
1 |
Here are two corrections to diagrams in the ITIL Version 3 core books |
2008-03-12 |
3 |
Here comes China |
2014-08-20 |
4 |
heretical views on ITIL Configuration Management |
2014-07-07 |
3 |
hey all you nerds in itSM |
2008-09-15 |
0 |
Hornbill ITIL State of the Nation survey: Viewer discretion advised |
2009-09-24 |
2 |
Hot desks suck |
2017-03-21 |
3 |
How and why I use Twitter |
2012-03-02 |
2 |
How badly is ITIL damaged by vendor influence? What needs fixing? |
2007-05-14 |
2 |
How business has failed IT like a bad parent |
2011-02-15 |
3 |
How DevOps messes with your head |
2016-03-01 |
3 |
How do I get speaking gigs. |
2017-11-08 |
5 |
How do we feel about ITIL being a commercial product? |
2013-05-18 |
3 |
How do you feel about the new arrangement of links for each node on this blog? ("read more", "next", "add a comment" etc) |
2008-05-22 |
0 |
How does IT survive with no policy framework? |
2010-03-23 |
2 |
How does OGCs MoV stack up against ValIT? |
2010-11-22 |
2 |
How embarrassing for CSC |
2013-01-24 |
4 |
How hard can it be? |
2016-09-06 |
2 |
How I manage my time with Google Calendar |
2013-07-20 |
2 |
How interpretation of statistics can distort any picture |
2012-11-15 |
2 |
How is ITIL Live doing? |
2009-01-05 |
4 |
How it feels to be the IT Skeptic |
2009-10-23 |
2 |
How ITIL gets Incident vs Problem wrong |
2012-08-06 |
16 |
How long can they beat the CMDB drum? What is the next fad? |
2007-09-29 |
5 |
How long will the IT recession last? |
2009-03-16 |
8 |
How many ITIL Examination Institutes is enough? |
2010-05-02 |
3 |
How much good user feedback is lost by the Service Desk? |
2009-02-25 |
0 |
how much nice is too much? |
2019-07-14 |
4 |
How much of your IT infrastructure and operations is outsourced to an external provider? |
2012-01-24 |
2 |
How not to comment-spam a website |
2007-09-21 |
1 |
how not to do Level 1 support |
2008-09-06 |
1 |
How Operational Readiness should be done |
2014-07-23 |
5 |
How prescient is Ray Kurzweil and how useful are his predictions? |
2012-12-27 |
4 |
How Software Vendors Lie About ITIL Support |
2008-08-15 |
3 |
How the ITIL Qualifications Board is made up and how to be on it |
2008-07-15 |
0 |
How to assemble all the ITSM reference library you need for $211 |
2009-06-08 |
6 |
How to contribute to ITIL |
2006-10-28 |
2 |
How to deal with Shadow IT |
2014-08-28 |
3 |
How to dominate the itSMF Board. Perks for the Global Members |
2009-12-10 |
1 |
How to find free ITIL V3 Foundation training |
2009-07-30 |
2 |