Simple useful rules for defining Configuration Items |
2008-12-17 |
1 |
The Microsoft evil genius of docx format |
2008-12-14 |
3 |
APMG has our full support |
2008-12-09 |
2 |
Windows Vista - the sick slug |
2008-12-09 |
2 |
Deming cycle diagram the wrong way round |
2008-12-08 |
1 |
itSMF International website adrift |
2008-12-07 |
1 |
Setting the target goal for service management initiatives |
2008-12-04 |
5 |
Real ITSM user priority |
2008-12-01 |
2 |
Crap Factoid Alerts: Strong Commitment to ITIL3, 72% trained, 94% planning, 89% predictable costs.... |
2008-11-27 |
1 |
repeatable process |
2008-11-26 |
1 |
The IT Skeptic's Rogues Gallery |
2008-11-23 |
5 |
ITIL V3 one year on |
2008-11-23 |
0 |
Special price for you my friend |
2008-11-21 |
3 |
Where does continual service improvement end? An important ITIL question |
2008-11-18 |
2 |
In ITIL, an SLA is a set of SLTs |
2008-11-12 |
5 |
Limiting the Crowd to their own time at their own expense: the open community's distate for commerce |
2008-11-11 |
2 |
The twittering classes |
2008-11-08 |
3 |
Second Life |
2008-11-06 |
0 |
IT Skeptic competition |
2008-11-04 |
0 |
On demand CMDB |
2008-11-03 |
0 |
Those who would promote CMDB should promote CMDB |
2008-10-29 |
2 |
5 questions for John M. Willis |
2008-10-29 |
2 |
ITSM Watch reaches new skeptical heights on CMDB |
2008-10-28 |
0 |
What's wrong with multichoice exams for ITIL V3? |
2008-10-28 |
0 |
Crap Factoid Alert: one third of sites have completed a CMDB |
2008-10-23 |
0 |
ITSM is over half a million people |
2008-10-22 |
1 |
Recession Recession Recession Recession Recession Recession Recession Recession |
2008-10-22 |
4 |
COBIT Certified Service Manager: a cat amongst the ITIL pigeons |
2008-10-21 |
0 |
ITIL V3 Certification via online training is back on again |
2008-10-20 |
6 |
ITIL V3 love takes time |
2008-10-20 |
2 |
The IT Skeptic rates five pineapples |
2008-10-20 |
1 |
EXIN runs a poll on the future of ITIL V2 |
2008-10-20 |
2 |
Overcoming the Folly of the Crowd |
2008-10-15 |
2 |
Thoughts on itSMF Singapore conference |
2008-10-14 |
0 |
Excellent ITIL V2 and V3 certification training credits calculator |
2008-10-10 |
1 |
There is no such thing as ITIL NON-compliant software tools |
2008-10-09 |
2 |
The Folly of the Crowd |
2008-10-09 |
3 |
My kind of CMDB |
2008-10-09 |
0 |
Do you need to do ITIL? Wrong question |
2008-10-03 |
2 |
itSMF USA Board Election |
2008-09-30 |
0 |
Considering ITIL? Ignore ROI that other organisations have achieved |
2008-09-30 |
2 |
Open source systems management tools: an informal directory |
2008-09-30 |
2 |
See you in South East Asia |
2008-09-27 |
1 |
The IT Skeptic's ITIL Pipe has been rebored |
2008-09-27 |
1 |
ITIL snake oil |
2008-09-25 |
1 |
Blogs at 10 paces as ITIL service catalogue vendors shoot it out on the web |
2008-09-24 |
2 |
ITIL V3 Live is ... still coming, and VERY expensive |
2008-09-24 |
1 |
Google Trends is always interesting |
2008-09-24 |
3 |
Clever marketing |
2008-09-21 |
6 |
Public review of the ITIL V3 Foundation Syllabus: who knew? |
2008-09-21 |
1 |
Bill the IT guy |
2008-09-19 |
2 |
Green IT: dolphin-free computing |
2008-09-18 |
4 |
Do you know what value the business wants? |
2008-09-18 |
3 |
HP cuts 24,600 over three years - there's a way to boost morale and customer focus |
2008-09-16 |
2 |
For your organisation (or client) do you think "IT is unable to specify the Value required by the business"? |
2008-09-16 |
2 |
Use SLA response metrics that matter |
2008-09-16 |
3 |
Do we have to do ITIL to do Service Management? |
2008-09-16 |
3 |
Microsoft ups the ante on ITIL by releasing MOF into the public domain |
2008-09-16 |
4 |
hey all you nerds in itSM |
2008-09-15 |
0 |
COBIT rivals ITIL |
2008-09-15 |
2 |
The IRS should be locked up |
2008-09-14 |
2 |
Why is Project Management almost invisible in ITIL V3? |
2008-09-12 |
3 |
Solid Harmony: mentions of PRINCE2 in ITIL V3 |
2008-09-12 |
0 |
The chair |
2008-09-11 |
1 |
What do all the sites without a CMDB do? |
2008-09-10 |
1 |
The IT Skeptic's Unofficial List of ITIL Version 3 Processes |
2008-09-09 |
3 |
how not to do Level 1 support |
2008-09-06 |
1 |
Give up on ITIL V3 training and certification - it is not going to change |
2008-09-05 |
5 |
The OReckon open reckoning engine: a self-assessment tool |
2008-09-05 |
0 |
the distinction between organisational change and administrative production change |
2008-09-03 |
1 |
People people people people process process technology |
2008-09-03 |
1 |
The ITIL V3 - COBIT V4.1 mapping white paper is available and no wonder noone is saying much |
2008-09-02 |
2 |
A new look for the IT Skeptic, and a note on Excessive Technical Fastidiousness or ETF |
2008-09-02 |
2 |
The hot internet topic of IT jobs |
2008-09-01 |
1 |
The winner of the IT Skeptic's Rogues Gallery photo competition |
2008-08-31 |
2 |
ITIL V3 lost that down-home authenticity |
2008-08-30 |
2 |
The computer that sang to its operators |
2008-08-28 |
1 |
Free IT magazines |
2008-08-28 |
1 |
CMDB for free |
2008-08-27 |
3 |
Building an ITIL CMDB is easy and cheap |
2008-08-26 |
2 |
Porter quotes |
2008-08-26 |
3 |
Just a minute |
2008-08-25 |
2 |
IT Legends, a writing competition for IT people - tell us the legends of your IT past |
2008-08-25 |
1 |
EMA CMDB research: where's the wave? |
2008-08-24 |
3 |
There is more to social collaboration than providing the tools |
2008-08-23 |
2 |
Real ITSM priority starts at zero and goes up |
2008-08-22 |
2 |
The most important IT monitoring tools are those that measure the end user experience |
2008-08-21 |
2 |
Building complex people systems |
2008-08-20 |
3 |
How to refer to the ITIL V3 books online for free |
2008-08-19 |
2 |
Plaxo as malware |
2008-08-19 |
1 |
Advertising to the itSMF keyword |
2008-08-18 |
1 |
Interfacing Technologies - the miracle fix to the ITIL problem |
2008-08-18 |
3 |
Google rots your brains |
2008-08-18 |
3 |
SLAs that promise a resolution time are like firemen promising to put a fire out |
2008-08-17 |
3 |
Is ITIL still dead in the water? |
2008-08-16 |
2 |
How Software Vendors Lie About ITIL Support |
2008-08-15 |
3 |
More on the privacy issue from Wharton U |
2008-08-15 |
1 |
The IT Skeptic on Dipity |
2008-08-15 |
3 |
ITIL V3 and eTOM, the rapprochement begins |
2008-08-14 |
1 |
a back-of-an-envelope re-analysis of Forrester and BMC's own CMDB research |
2008-08-14 |
2 |
Runtime Google analytics errors |
2008-08-13 |
1 |
don't expect technology to alter the way business is run |
2008-08-13 |
2 |
the world of ITIL V3 certification and training |
2008-08-12 |
2 |
It is a helpdesk so it must be ITIL |
2008-08-11 |
2 |
New design at the IT Skeptic Shop just for our British readers |
2008-08-11 |
1 |
Introduction to Real ITSM, the new ITSM body of knowledge from the IT Skeptic |
2008-08-11 |
2 |
Foundation is the ONLY V3 exam that is going to be on Prometric |
2008-08-10 |
1 |
Feedback on the ITIL V3 manager's bridge exam |
2008-08-10 |
4 |
ITIL Version 3 certification: free ITIL V3 Foundation practice exams |
2008-08-06 |
7 |
New IT Skeptic blog widget on CMDB |
2008-08-06 |
1 |
Confusion between CMDB and Configuration Management |
2008-08-06 |
1 |
The CMDB as a dead elephant, it cannot be done ... NOT |
2008-08-03 |
3 |
Crap Factoid Alert: CMDB savings of more than $1 million per year |
2008-07-31 |
2 |
ITIL v3 closer to the real world? No way |
2008-07-30 |
2 |
Defining terms in Root Cause Analysis - let's be clear what we mean |
2008-07-27 |
3 |
Root Cause Analysis can't be done by machines |
2008-07-26 |
1 |
Lack of Management Commitment seriously affects project delivery in our organization |
2008-07-24 |
1 |
Lack of Management Commitment seriously affects project delivery in our organization |
2008-07-24 |
1 |
ITIL product compliance |
2008-07-23 |
1 |
Vendor marketeers stretch to reach out for ITIL |
2008-07-22 |
2 |
Two ITSMFs - this could get confusing |
2008-07-20 |
3 |
What a drag spammers are |
2008-07-19 |
2 |
One more for the Links page |
2008-07-18 |
0 |
One more for the IT Skeptic's Rogues Gallery |
2008-07-17 |
0 |
An apology to itSMF |
2008-07-17 |
1 |
The culture of acquisitions |
2008-07-17 |
1 |
How the ITIL Qualifications Board is made up and how to be on it |
2008-07-15 |
0 |
Internet, I Gave You All The Best Years Of My Life |
2008-07-14 |
0 |
Software vendors and the bait-and-switch trick |
2008-07-12 |
1 |
itSMF announce that ITSM Library is a Good Thing |
2008-07-12 |
1 |
Model of Change |
2008-07-12 |
1 |
itSMFUSA declares who it thinks was Julie Linden |
2008-07-10 |
2 |
Who are the mysterious ITIL Qualifications Board? |
2008-07-10 |
2 |
OGC Change Log for errors in ITIL, Prince2, M-o-R etc |
2008-07-10 |
1 |
Applications closing very soon for roles with itSMF IT Service Management research journal |
2008-07-09 |
2 |
Colourful ads |
2008-07-09 |
0 |
Something itSMFUSA seems to do well |
2008-07-07 |
1 |
ITIL V3 Intermediate exams - the money engine wins again |
2008-07-06 |
0 |
Castle ITIL really is so insular and parochial it is laughable |
2008-07-04 |
1 |
IT has no respect for or understanding of customers and users |
2008-07-02 |
4 |
Auto-discovery is only a minor consideration for CMDB |
2008-07-01 |
2 |
Results of IT Skeptic survey on CMDB penetration |
2008-06-29 |
2 |
OGC need to get broadband up at Castle ITIL to understand the 21st Century. |
2008-06-29 |
0 |
Just how does itSMF involve the members? |
2008-06-28 |
1 |
portfolio lifecycles |
2008-06-26 |
1 |
MyCMDB? What are they smokin' over at Managed Objects? |
2008-06-25 |
4 |
email is not communication |
2008-06-25 |
2 |
I'm using ITIL V3 Service Transition and Service Operation the most |
2008-06-22 |
0 |
Results of the IT Skeptic's poll on ISO20000 activity levels |
2008-06-21 |
2 |
To itSMF members: were you surveyed by ITIL Qualifications Board on your preference for the formal titles of ITIL Qualifications |
2008-06-20 |
0 |