Service catalogue discussion forum |
2012-11-03 |
1 |
A great new blog to check out |
2006-12-02 |
1 |
The Netherlands is an unusual country |
2008-04-23 |
1 |
A new ITIL V3 online product changes the game |
2009-03-18 |
1 |
ITIL vs. COBIT, ISO20000 et al, and itSMF's role in promoting them. |
2008-01-30 |
1 |
Mobility and work-life balance |
2012-08-06 |
1 |
The king's method of writing a new decree: how OGC does ITIL V3 |
2007-05-13 |
1 |
ITIL certification and training: Version 2 recognised but not as a prerequisite for Version 3 |
2007-03-26 |
1 |
Paint it yellow! Living in a world of numbers. From "Triumph of the Airheads" |
2007-06-15 |
1 |
More on the privacy issue from Wharton U |
2008-08-15 |
1 |
ITIL V3 has a bet each way: proven guidance and bleeding edge thought-leadership, but how to tell? |
2008-05-21 |
1 |
Castle ITIL really is so insular and parochial it is laughable |
2008-07-04 |
1 |
In 2008, do you want this blog to continue to report on Service Management politics, scandals and dirty deeds? |
2008-02-10 |
1 |
itSMFI new website and new Board portfolios |
2008-01-30 |
1 |
Good advice for those on the receiving end of the IT Skeptic's comments |
2007-11-08 |
1 |
The IT Skeptic rates five pineapples |
2008-10-20 |
1 |
Greetings from Tuatapere |
2015-12-30 |
1 |
Software branding seems to be in the hands of imbeciles. |
2007-03-28 |
1 |
Occam's Razor applied to itSMF USA election saga |
2007-09-19 |
1 |
ITIL V3 Live is ... still coming, and VERY expensive |
2008-09-24 |
1 |
Personal attacks will be edited. |
2007-06-16 |
1 |
Common sense around ITIL V3 certification paths |
2009-06-07 |
1 |
Another ITIL Examination Institute accredited by APMG |
2008-05-12 |
1 |
dev2ops blog |
2009-03-21 |
1 |
HelpDesk Institute sold to United Business Media: what does this mean for ITSM and ITIL? |
2008-02-04 |
1 |
Simple useful rules for defining Configuration Items |
2008-12-17 |
1 |
David Cannon elected Chair of itSMF International, and a Kiwi joins the Board |
2010-01-20 |
1 |
Tech is the easy bit. People are hard. |
2016-08-01 |
1 |
COBIT 5 taskforce - who will steer the next generation COBIT? |
2009-09-18 |
1 |
When you don't run IT as a business, the inevitable results: bad business decisions. |
2006-09-26 |
1 |
Model of Change |
2008-07-12 |
1 |
Malcolm Fry swaps sides |
2007-11-10 |
1 |
DevOps buzzword bingo |
2014-08-04 |
1 |
The PIllars of ITIL: time for OGC's ITIL to grow up or wither |
2007-03-29 |
1 |
Crap Factoid Alert: "ITIL is non-proprietary" |
2008-06-10 |
1 |
Interesting idea for spreading the expertise - and the risk |
2009-04-27 |
1 |
How not to comment-spam a website |
2007-09-21 |
1 |
Lack of Management Commitment seriously affects project delivery in our organization |
2008-07-24 |
1 |
The Service Delivery Tool gap? |
2007-02-14 |
1 |
recent pics |
2013-06-22 |
1 |
Busines cases are so simple: give the decisionmaker what they want |
2006-12-09 |
1 |
Three months later, APMG accreditation still suspended |
2008-02-06 |
1 |
how not to do Level 1 support |
2008-09-06 |
1 |
Fourth anniversary of the IT Skeptic |
2010-05-15 |
1 |
How to tell whether your IT vendor is a product vendor or a consultant |
2007-07-16 |
1 |
ITIL snake oil |
2008-09-25 |
1 |
Root Cause Analysis can't be done by machines |
2008-07-26 |
1 |
Booyaaa!! COBIT User Guide for Service Managers now available |
2009-04-08 |
1 |
The IT Skeptic Looks at ITIL V2 and V3 CMDB |
2009-03-22 |
1 |
Where does itSMF International get its money from? |
2010-03-15 |
1 |
A special thank-you to all you readers |
2007-08-19 |
1 |
What do all the sites without a CMDB do? |
2008-09-10 |
1 |
Six whining business cases arguments that are not compelling |
2008-05-15 |
1 |
ITIL Version 3 London launch event announced: the IT Skeptic comments |
2007-03-31 |
1 |
Buzzword bingo |
2013-09-16 |
1 |
How to read the ITIL version 3 Service Strategy book |
2007-09-25 |
1 |
Whats up with Cyber Resilience? |
2015-04-24 |
1 |
The scale of ITIL Version 3: are people ready for it? |
2007-05-22 |
1 |
itSMF announce that ITSM Library is a Good Thing |
2008-07-12 |
1 |
OGC publish a useless Lifecycle Process Model for ITIL V3 |
2008-05-09 |
1 |
Un-Common Language |
2008-12-19 |
1 |
ITIL business cases: how to nail it |
2008-05-22 |
1 |
ITSM is over half a million people |
2008-10-22 |
1 |
Six Tactics for ITSM to Deal with Agile |
2012-06-03 |
1 |
C'mon, confess to the world! You're just an ITIL Learner. |
2007-07-21 |
1 |
repeatable process |
2008-11-26 |
1 |
Today’s shock joint announcement from Microsoft and IBM throws ITIL Refresh into doubt |
2007-04-01 |
1 |
im so xcited by the iPhone |
2008-06-11 |
1 |
Change to the way this blog works: BOKKEs displayed |
2008-03-14 |
1 |
On Demand CMDB implications |
2009-04-04 |
1 |
Software vendors and the bait-and-switch trick |
2008-07-12 |
1 |
To all you ITIL zealots, and confounding vendors, and obfuscating analysts: Merry Christmas from the IT Skeptic |
2006-12-20 |
1 |
"IT has no respect for nor understanding of customers and users" |
2008-06-20 |
1 |
Bill the IT Guy Part 2 |
2008-12-21 |
1 |
Eating the elephant |
2016-08-30 |
1 |
Visions of the Future of ITIL: Sixth Vision |
2007-08-27 |
1 |
ITIL is culturally biased by its narrow and closed contributor base |
2006-10-27 |
1 |
ITIL business case: does it stack up? |
2008-05-26 |
1 |
Deming cycle diagram the wrong way round |
2008-12-08 |
1 |
A nice skeptical ITIL cartoon |
2007-07-22 |
1 |
Contingency planning |
2009-02-27 |
1 |
Book Review - "IT Service Management from Hell! Based on Not-ITIL®" |
2007-04-04 |
1 |
BMC, CA, Fujitsu, HP, IBM and Microsoft promise to play nicely over ITIL CMDB. Yeah, right! |
2007-02-21 |
1 |
Warning don't try ITIL V3's SKMS at work |
2008-05-25 |
1 |
What Governance Isn't |
2008-03-19 |
1 |
People, Practices, Things |
2009-02-18 |
1 |
Lack of Management Commitment seriously affects project delivery in our organization |
2008-07-24 |
1 |
AXELOS are on a roll with ITIL and PRINCE2 |
2013-10-09 |
2 |
How to contribute to ITIL |
2006-10-28 |
2 |
A quest for a unified theory of IT management is not a flag of ITSM surrender |
2013-02-10 |
2 |
OGC re-forms to create DevOps body of knowledge |
2016-03-31 |
2 |
itSMF governance |
2011-07-30 |
2 |
Changes to user interface |
2014-09-17 |
2 |
email is not communication |
2008-06-25 |
2 |
Two questions to ask |
2017-04-04 |
2 |
a back-of-an-envelope re-analysis of Forrester and BMC's own CMDB research |
2008-08-14 |
2 |
CMDB federation - making a dead elephant dance |
2009-07-29 |
2 |
Why are the analysts dumping IT Service Desk |
2011-04-20 |
2 |
An apology to the OGC, the itSMF and the ITIL community from the IT Skeptic |
2007-02-26 |
2 |
The ITIL portal was originally going to be free |
2009-05-04 |
2 |
The book Owning ITIL is now available on Kindle |
2010-09-13 |
2 |
Kill the CAB some more |
2019-05-12 |
2 |
The ITIL Experience is subjective |
2010-11-02 |
2 |
Proliferation of ITIL V3 introductions and pocketbooks |
2009-10-22 |
2 |
What ARE Microsoft up to? Patents on RSS, CMDB, IT operations... Can they get away with this? |
2006-12-22 |
2 |
For your organisation (or client) do you think "IT is unable to specify the Value required by the business"? |
2008-09-16 |
2 |
ITIL is not alone |
2009-03-26 |
2 |
Don't run IT as a business, run it as part of the business |
2011-03-08 |
2 |
ITIL training fun and games at itSMFUK conference - and an end to competition? |
2011-11-02 |
2 |
Who cares who owns ITIL and PRINCE2 |
2013-11-02 |
2 |
Governance support |
2009-12-09 |
2 |
The ERP for IT fallacy |
2012-12-13 |
2 |
Imitation is the sincerest form of flattery |
2011-10-08 |
2 |
That which cannot be measured... |
2014-09-26 |
2 |
EasyVista HIGH danger Crap Factoid alert |
2010-11-30 |
2 |
Don't get het up about ITIL V3 qualifications scheme; it is still a work in progress |
2007-06-21 |
2 |
sample Business Service Catalogues are generally hideous |
2010-12-23 |
2 |
Someone should tell the OGC and TSO bookshops about the ITIL Refresh |
2007-02-27 |
2 |
In defense of ITILista |
2010-09-14 |
2 |
Our domain name is changing |
2006-07-22 |
2 |
Binder-chuckers |
2011-02-10 |
2 |
Define ITIL for the IT layman |
2008-02-15 |
2 |
The CMDB Federation is a brilliant piece of vendor marketing smokescreen |
2009-01-15 |
2 |
Lies, damned lies and statistics: adoption of ITIL |
2007-08-31 |
2 |
The IRS should be locked up |
2008-09-14 |
2 |
The madness mounts. When will the CMDB reality check come? |
2006-10-29 |
2 |
ITIL is the hitchhiker's guide, COBIT is the encyclopaedia |
2007-12-07 |
2 |
Limiting the Crowd to their own time at their own expense: the open community's distate for commerce |
2008-11-11 |
2 |
Release management: landing airplanes |
2014-10-16 |
2 |
Obtaining the ITIL V3 Foundation syllabus |
2009-05-06 |
2 |
ITIL exam transparency |
2010-12-01 |
2 |
Configuration Management is a process not a thing |
2010-10-24 |
2 |
Controlling Application Development |
2008-05-27 |
2 |
BOK revisions breaking out all over: PMBOK 4th Edition |
2009-04-14 |
2 |
The Chicken ITles are at work on IT project success rates |
2014-08-15 |
2 |
The future of IT is Governance, Service and Assurance: The Seventh Vision revised |
2008-03-29 |
2 |
Headroom |
2019-05-15 |
2 |
CMDB music to my ears |
2010-03-23 |
2 |
ITIL v3 closer to the real world? No way |
2008-07-30 |
2 |
ITIL Demand Management misunderstood |
2011-07-17 |
2 |
Rant vs counter-rant: the ITIL V3 Certification Scheme |
2010-07-27 |
2 |
Book(s) review: the Key Element Guides |
2010-11-28 |
2 |
Runaway emotion |
2013-11-14 |
2 |
ITIL reduces costs by up to 48% - another crap factoid to beware of |
2006-11-01 |
2 |
Just a minute |
2008-08-25 |
2 |
Welcome to the Web Wide World |
2013-03-07 |
2 |
Technology changes nothing. |
2018-02-05 |
2 |
Where does continual service improvement end? An important ITIL question |
2008-11-18 |
2 |
Noble Failure |
2016-05-29 |
2 |
How to refer to the ITIL V3 books online for free |
2008-08-19 |
2 |