Directory of blog entries

Title Date Created Hits todaysort icon
Service catalogue discussion forum 2012-11-03 1
A great new blog to check out 2006-12-02 1
The Netherlands is an unusual country 2008-04-23 1
A new ITIL V3 online product changes the game 2009-03-18 1
ITIL vs. COBIT, ISO20000 et al, and itSMF's role in promoting them. 2008-01-30 1
Mobility and work-life balance 2012-08-06 1
The king's method of writing a new decree: how OGC does ITIL V3 2007-05-13 1
ITIL certification and training: Version 2 recognised but not as a prerequisite for Version 3 2007-03-26 1
Paint it yellow! Living in a world of numbers. From "Triumph of the Airheads" 2007-06-15 1
More on the privacy issue from Wharton U 2008-08-15 1
ITIL V3 has a bet each way: proven guidance and bleeding edge thought-leadership, but how to tell? 2008-05-21 1
Castle ITIL really is so insular and parochial it is laughable 2008-07-04 1
In 2008, do you want this blog to continue to report on Service Management politics, scandals and dirty deeds? 2008-02-10 1
itSMFI new website and new Board portfolios 2008-01-30 1
Good advice for those on the receiving end of the IT Skeptic's comments 2007-11-08 1
The IT Skeptic rates five pineapples 2008-10-20 1
Greetings from Tuatapere 2015-12-30 1
Software branding seems to be in the hands of imbeciles. 2007-03-28 1
Occam's Razor applied to itSMF USA election saga 2007-09-19 1
ITIL V3 Live is ... still coming, and VERY expensive 2008-09-24 1
Personal attacks will be edited. 2007-06-16 1
Common sense around ITIL V3 certification paths 2009-06-07 1
Another ITIL Examination Institute accredited by APMG 2008-05-12 1
dev2ops blog 2009-03-21 1
HelpDesk Institute sold to United Business Media: what does this mean for ITSM and ITIL? 2008-02-04 1
Simple useful rules for defining Configuration Items 2008-12-17 1
David Cannon elected Chair of itSMF International, and a Kiwi joins the Board 2010-01-20 1
Tech is the easy bit. People are hard. 2016-08-01 1
COBIT 5 taskforce - who will steer the next generation COBIT? 2009-09-18 1
When you don't run IT as a business, the inevitable results: bad business decisions. 2006-09-26 1
Model of Change 2008-07-12 1
Malcolm Fry swaps sides 2007-11-10 1
DevOps buzzword bingo 2014-08-04 1
The PIllars of ITIL: time for OGC's ITIL to grow up or wither 2007-03-29 1
Crap Factoid Alert: "ITIL is non-proprietary" 2008-06-10 1
Interesting idea for spreading the expertise - and the risk 2009-04-27 1
How not to comment-spam a website 2007-09-21 1
Lack of Management Commitment seriously affects project delivery in our organization 2008-07-24 1
The Service Delivery Tool gap? 2007-02-14 1
recent pics 2013-06-22 1
Busines cases are so simple: give the decisionmaker what they want 2006-12-09 1
Three months later, APMG accreditation still suspended 2008-02-06 1
how not to do Level 1 support 2008-09-06 1
Fourth anniversary of the IT Skeptic 2010-05-15 1
How to tell whether your IT vendor is a product vendor or a consultant 2007-07-16 1
ITIL snake oil 2008-09-25 1
Root Cause Analysis can't be done by machines 2008-07-26 1
Booyaaa!! COBIT User Guide for Service Managers now available 2009-04-08 1
The IT Skeptic Looks at ITIL V2 and V3 CMDB 2009-03-22 1
Where does itSMF International get its money from? 2010-03-15 1
A special thank-you to all you readers 2007-08-19 1
What do all the sites without a CMDB do? 2008-09-10 1
Six whining business cases arguments that are not compelling 2008-05-15 1
ITIL Version 3 London launch event announced: the IT Skeptic comments 2007-03-31 1
Buzzword bingo 2013-09-16 1
How to read the ITIL version 3 Service Strategy book 2007-09-25 1
Whats up with Cyber Resilience? 2015-04-24 1
The scale of ITIL Version 3: are people ready for it? 2007-05-22 1
itSMF announce that ITSM Library is a Good Thing 2008-07-12 1
OGC publish a useless Lifecycle Process Model for ITIL V3 2008-05-09 1
Un-Common Language 2008-12-19 1
ITIL business cases: how to nail it 2008-05-22 1
ITSM is over half a million people 2008-10-22 1
Six Tactics for ITSM to Deal with Agile 2012-06-03 1
C'mon, confess to the world! You're just an ITIL Learner. 2007-07-21 1
repeatable process 2008-11-26 1
Today’s shock joint announcement from Microsoft and IBM throws ITIL Refresh into doubt 2007-04-01 1
im so xcited by the iPhone 2008-06-11 1
Change to the way this blog works: BOKKEs displayed 2008-03-14 1
On Demand CMDB implications 2009-04-04 1
Software vendors and the bait-and-switch trick 2008-07-12 1
To all you ITIL zealots, and confounding vendors, and obfuscating analysts: Merry Christmas from the IT Skeptic 2006-12-20 1
"IT has no respect for nor understanding of customers and users" 2008-06-20 1
Bill the IT Guy Part 2 2008-12-21 1
Eating the elephant 2016-08-30 1
Visions of the Future of ITIL: Sixth Vision 2007-08-27 1
ITIL is culturally biased by its narrow and closed contributor base 2006-10-27 1
ITIL business case: does it stack up? 2008-05-26 1
Deming cycle diagram the wrong way round 2008-12-08 1
A nice skeptical ITIL cartoon 2007-07-22 1
Contingency planning 2009-02-27 1
Book Review - "IT Service Management from Hell! Based on Not-ITIL®" 2007-04-04 1
BMC, CA, Fujitsu, HP, IBM and Microsoft promise to play nicely over ITIL CMDB. Yeah, right! 2007-02-21 1
Warning don't try ITIL V3's SKMS at work 2008-05-25 1
What Governance Isn't 2008-03-19 1
People, Practices, Things 2009-02-18 1
Lack of Management Commitment seriously affects project delivery in our organization 2008-07-24 1
AXELOS are on a roll with ITIL and PRINCE2 2013-10-09 2
How to contribute to ITIL 2006-10-28 2
A quest for a unified theory of IT management is not a flag of ITSM surrender 2013-02-10 2
OGC re-forms to create DevOps body of knowledge 2016-03-31 2
itSMF governance 2011-07-30 2
Changes to user interface 2014-09-17 2
email is not communication 2008-06-25 2
Two questions to ask 2017-04-04 2
a back-of-an-envelope re-analysis of Forrester and BMC's own CMDB research 2008-08-14 2
CMDB federation - making a dead elephant dance 2009-07-29 2
Why are the analysts dumping IT Service Desk 2011-04-20 2
An apology to the OGC, the itSMF and the ITIL community from the IT Skeptic 2007-02-26 2
The ITIL portal was originally going to be free 2009-05-04 2
The book Owning ITIL is now available on Kindle 2010-09-13 2
Kill the CAB some more 2019-05-12 2
The ITIL Experience is subjective 2010-11-02 2
Proliferation of ITIL V3 introductions and pocketbooks 2009-10-22 2
What ARE Microsoft up to? Patents on RSS, CMDB, IT operations... Can they get away with this? 2006-12-22 2
For your organisation (or client) do you think "IT is unable to specify the Value required by the business"? 2008-09-16 2
ITIL is not alone 2009-03-26 2
Don't run IT as a business, run it as part of the business 2011-03-08 2
ITIL training fun and games at itSMFUK conference - and an end to competition? 2011-11-02 2
Who cares who owns ITIL and PRINCE2 2013-11-02 2
Governance support 2009-12-09 2
The ERP for IT fallacy 2012-12-13 2
Imitation is the sincerest form of flattery 2011-10-08 2
That which cannot be measured... 2014-09-26 2
EasyVista HIGH danger Crap Factoid alert 2010-11-30 2
Don't get het up about ITIL V3 qualifications scheme; it is still a work in progress 2007-06-21 2
sample Business Service Catalogues are generally hideous 2010-12-23 2
Someone should tell the OGC and TSO bookshops about the ITIL Refresh 2007-02-27 2
In defense of ITILista 2010-09-14 2
Our domain name is changing 2006-07-22 2
Binder-chuckers 2011-02-10 2
Define ITIL for the IT layman 2008-02-15 2
The CMDB Federation is a brilliant piece of vendor marketing smokescreen 2009-01-15 2
Lies, damned lies and statistics: adoption of ITIL 2007-08-31 2
The IRS should be locked up 2008-09-14 2
The madness mounts. When will the CMDB reality check come? 2006-10-29 2
ITIL is the hitchhiker's guide, COBIT is the encyclopaedia 2007-12-07 2
Limiting the Crowd to their own time at their own expense: the open community's distate for commerce 2008-11-11 2
Release management: landing airplanes 2014-10-16 2
Obtaining the ITIL V3 Foundation syllabus 2009-05-06 2
ITIL exam transparency 2010-12-01 2
Configuration Management is a process not a thing 2010-10-24 2
Controlling Application Development 2008-05-27 2
BOK revisions breaking out all over: PMBOK 4th Edition 2009-04-14 2
The Chicken ITles are at work on IT project success rates 2014-08-15 2
The future of IT is Governance, Service and Assurance: The Seventh Vision revised 2008-03-29 2
Headroom 2019-05-15 2
CMDB music to my ears 2010-03-23 2
ITIL v3 closer to the real world? No way 2008-07-30 2
ITIL Demand Management misunderstood 2011-07-17 2
Rant vs counter-rant: the ITIL V3 Certification Scheme 2010-07-27 2
Book(s) review: the Key Element Guides 2010-11-28 2
Runaway emotion 2013-11-14 2
ITIL reduces costs by up to 48% - another crap factoid to beware of 2006-11-01 2
Just a minute 2008-08-25 2
Welcome to the Web Wide World 2013-03-07 2
Technology changes nothing. 2018-02-05 2
Where does continual service improvement end? An important ITIL question 2008-11-18 2
Noble Failure 2016-05-29 2
How to refer to the ITIL V3 books online for free 2008-08-19 2